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Excellent 8.2
Based on 2938 reviews

Recent customer comments

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based on 2938 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.9

Khoo X.
November 04, 2015
excellent stay in Penang park royal
friendly and efficient staffs, delicious breakfast, cleanliness of the environment
My family and I were so impressed with the friendliness of their staffs and the services that provider. Price are worth for the stay, definitely will come back again to Park Royal Penang.

jacob B.
November 04, 2015
family holiday
service, location, facilities
Loved it, great pool, right on the beach, loads to do with great family fun activities. Good restaurants and friendly staff

Yeen N.
November 04, 2015
Comfort Hotel with Nice Staff
Location, Comfort, Friendliness
The staff of reception is very helpful and polite, the breakfast selection is nice, the pool is great too! Will come back here for vacation next time.

Theresa C.
November 04, 2015
Relaxing Holiday
Staff; food; Transfer service from airport
It was a relaxing holiday despite being given a room overlooking the tool shed and carpark.

Sobri S.
November 03, 2015
nice hotel
staff are superb
what makes a hotel good mainly because of the staff is giving superb service.

Ben T.
November 02, 2015
Pool, room, staff

Joy P.
South Africa
November 02, 2015
An unexpected upgrade
Staff performance, upgrade and great buffet breakfast
We had a fantastic short stay at this fabulous hotel. The staff were great and treated us like king and queen. Granted, it was my birthday and they knew it - but we didn't anticipate and certainly didn't expect to be upgraded - fantastic - even if we only stayed for one night. We spent most of the daytime sitting around the pool. Thankyou to everyone that made our weekend another memorable one spent at the Park Royal on the beachfront.

David B.
November 02, 2015
Overrated a little tired and needing some work.
Pool, breakfast area
Upon arrival no welcome drink, towels were missing from room and floor gritty. Slow in bringing up luggage. Room could do with a make over.

Wilson R.
November 02, 2015
Stay by the beach
Good food, hotel location, helpful staff

November 02, 2015
Great Stay
1) I got a room with 2 super single bed. Spacious enough for a family with 1kid.
the coffee house for breakfast should expand as waited in the long queue.