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Very good 7.6
Based on 6275 reviews

Recent customer comments

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Very good



based on 6275 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.3
  • Location 8.4
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 7.6
  • Food/Dining 6.6

GRACE S.
Indonesia
September 23, 2015
unfriendly staff
good location and newly renovated
just OK

ENG S.
Malaysia
September 22, 2015
nice stay
Clean, strategic location, friendly staff

Wong Y.
Malaysia
September 22, 2015
Nice room
environment, location, clean
good

Chee L.
Malaysia
September 21, 2015
Cheap & Worthy Hotel
Price & Area
Fair Price & nearby shopping mall & food

KF C.
Malaysia
September 21, 2015
Good Hotel Condition & Friendly Staff
Good Service, Very friendly staff and very clean room.
Everything is ok with the price offered. Value for money

CHE K.
Malaysia
September 21, 2015
Good
strategic, convience and comfortable

Shannon L.
Singapore
September 20, 2015
My Preferred Accommodation in Penang
Location, Cleanliness, Good Value
I have to say that the experience had exceeded my expectations. From location to the comfort and cleanliness of the hotel to the staff conduct, it had been a good experience. I arrived slightly before the check-in time but did not face any problems with early check-in and was given the choice for a high-floor. Shortly after arriving inside my room, I received a call from the reception checking if everything was in order - and to me, this showed the dedication of the staff to ensure the stay would be a pleasant one. Everything in the room was clean and in order, although the air-conditioning was slightly on the cold side despite the adjustments. The room service was efficient in tidying up the room the following day, and the buffet breakfast offered by the hotel (I did not have in my booking but paid additionally for it) had a good spread and was value for money. Location-wise, there is a food-street which begins operation in the evening right outside the hotel, and the place is within walking distance to KOMTAR as well as Armenian Street (for the street arts). Overall the location cannot be faulted at all. I will definitely be back again when I'm back in Penang.

Ida L.
Singapore
September 20, 2015
Comfortable stay
Location, good staff performance, comfortable

Samuel H.
Malaysia
September 19, 2015
Ok
ok
ok

Michelle P.
Singapore
September 18, 2015
Hotel with great location
Walking distance to komtar, street hawkers beside the hotel and clean room
This is the 2nd time I had stayed in this hotel. The hotel is located near komtar which is their bus interchange and at night they will set up food stalls beside the hotel but take note that they are not open on every wednesday night.