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Very good 8.0
Based on 3356 reviews

Recent customer comments

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Very good

based on 3356 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

Serene S.
October 14, 2015
good location
location, size, staff
slightly old furnishing but good location

lena K.
October 13, 2015
Warm n friendly staff
Friendly staff, central location & excellent customer service
Very quick check in at the hotel. Room is comfy and they had very good customer service. They noted my hisband's birthday and sent up a birthday cake to our room. Their exec lounge service is also well stocked with beverages and snacks.

October 13, 2015
Convenience Location with lots of great food
Location, Graet food near by & easy to move about
Good. Clean Room with excellent location & great food near by

Qian X.
October 13, 2015
Good Value
Location, value, location

Joel M.
October 12, 2015
Everyone was Great!
Staff, comfort, location
Everyone was so helpful.

Ching C.
October 12, 2015
value for money
Disappointed with the check in and check out services. Lack of man power at the front counter. Rooms conditions need to be upgraded. Overall 7/10

mira S.
October 11, 2015
Value for money
Very good

sukgyu H.
South Korea
October 10, 2015
wonderful location
wonderful location: Most of the Georgetown histories are within walking distance

Yuhong L.
October 09, 2015
Convenient location, clean hotel
Location food service
Good location. Walking distance to malls and attractions.

Justine F.
United Kingdom
October 09, 2015
Always a warm welcome!
Central location, comfortable room, friendly staff
Regular visitors to Hotel Jen, we always receive a warm welcome. Bed is vast and very comfortable, though some bathrooms could do with a makeover. [Poor drainage, old grouting.] Club floor offers very good value, with generous Happy Hour and tasty breakfast.