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Very good 8.0
Based on 3377 reviews

Recent customer comments

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Very good

based on 3377 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

Khai L.
October 27, 2015
Centrally located hotel
Clean & centrally located
Stay was alright. Room was clean but slightly dated. TV needs to be updated! but had good variety of channels though.

Davis Y.
October 27, 2015
4 days stay in Hotel Jen
swimming pool, health club and reception. hotel staff are friendly and approachable.
Not bad but the room that we stayed was stuffy. When we switched on the air con, the stuffy smell was gone. Overall the hotel and room were not bad.

kalifullah M.
October 26, 2015
Good to bad
The receptionist been very kind
Very very bad experience...used to be one of the finest hotels in Penang, but now can be categorized as on of the worse hotels....Poor servicing and the condition of the hotel rooms are horrible...please save the hotel!!!!!!

larry C.
October 25, 2015
Soooo comfortable
Sooo clean room sooo courteous staff sooo user friendly environment
Sooooo relax n joyous

Violet L.
October 25, 2015
Value for money and close to Georgetown
Room size, free wifi with good connecting speed, well lit (good lighting) in all corners of the room at night
Although the hotel was not so new, the room was clean, spacious, and came with free wifi. Good location, beside Georgetown and 2 huge shopping malls. Just that the hair-dryer's speed was quite weak, took longer time to dry my hair. )=

chan S.
October 23, 2015
Lovely location to the historic site & malls.
I find the hotel cozy & clean. The staff is friendly & helpful. The club lounge a place to grab a hot coffee & just chill off.

wise C.
Hong Kong
October 22, 2015
good & convenient hotel
location, staff, free shuttle to batu ferringhi
central location with walking distance to all attractions, nice staff, free shuttle to/from batu ferringhi, Komtar covered bus stop just right next to hotel that can go to the attractions outside georgetown, good traditional style hotel but clean, comfortable room with enough space, will come back soon.

Prakash H.
October 22, 2015
Good Value for money
Location, Breakfast spread, service in general.
Very much enjoyable & Comfortable

Suharjo S.
October 21, 2015
good hotel
location, value, cleaness

sherly L.
October 21, 2015
Is ok