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Very good 8.0
Based on 3333 reviews

Recent customer comments

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Very good

based on 3333 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

8.3 Joey C.
February 25, 2014
Excellent Stay
Friendly Staffs, Fast check in/out, Near shopping mall
The stay was quite good. With friendly staffs at the counter and conceige. There's 2 shopping mall beside. Quite Convenient. Although the room looks quite old with those TV which was quite outdated too, but overall stay still ok. Will come back to this hotel if I going to Penang again.

6 Hooi O.
February 25, 2014
Convenient & Easy Access to shopping mall
Good Location, Convenient, Shopping
It wasn't really good because the hotel room is running down and not with the modern design. I have checked with the staff, they said hotel will have renovation by this year.

8.3 Alvin K.
Hong Kong
February 21, 2014
nice hotel with friendly staff
food is good, services is nice, well equiped health club
glad to book at club room and enjoy the club service and the health club is nice too.

8 Cong C.
February 19, 2014
Nice Breakfast, Room average
Breakfast, Location, Good wifi reception
Overall had a pleasant stay at this hotel. Only unhappiness was a stained towel in the toilet.

6.3 Paul C.
February 17, 2014
Central location
Fine but still got space for improvement, staff need more training to attend to customer and i think its time for trader hotel to get some renovation to maintain the attractive. thanks

3.7 KOK H.
February 16, 2014
Compared to nearby hotels, nothing good here
Only great thing here is, it is closed to shopping areas
a big disappointment, it is a very old hotel with old facilities, not worth staying here. A smarter choice is a hotel attached to a modern and classy shopping mall in Georgetown. Will not be back to Traders anymore, just wonder why many stay here.

10 Vivek K.
February 16, 2014
Traders - Wow facility at traders club!
Welcoming staff, Classy, Tarders club view and facilities
Lounge facility is worth booking as one avails free flow of drinks in evening added to snacks/juices throughout the day. They offer a free shuttle to sister property at Batu Feringghi. Our stay was memorable, they gave honeymoon makeover of our room with delicious cake - We didn't expect something so good after returning from drinks from lounge! They have really managed to keep it trader’s club classy and didn’t seem to be cutting costs on any front! I will like to book traders club in other cities as well.

8 Marco L.
Hong Kong
February 14, 2014
Excellent location, accessibility
Location, connection to Batu Ferrenghi, closeness to everything
This was my second stay at the Traders. The location adjacent to Komtar bus terminal cannot be beaten; it is incredibly convenient to visit anywhere in Penang from this location. Traders also offers a bus service to Golden Sands Resort Shangri La in Batu Ferringhi as they are of the same chain. That way you can live and breathe Georgetown as well as escape to the beach paradise. Remember to book the bus early though, there are limited buses and places per day.

9.3 Eric G.
February 13, 2014
Leisure, Comfort, Relax
Services, Room Condition, Convenient
Very good experience, give our family a nice trip and memories.

10 Leong M.
February 12, 2014
Good family hotel with best hotel staff
Comfortable stay, good hotel staff and shopping area nearby
Happy and memorable trip for us. Prior to our arrival, wrote to hotel that we need 2 traders club connecting rooms as we have young children, and they noted our requests. When we arrived at Traders Hotel with our children and luggage, we forgot our Maclaren stroller. We left it at the Penang airport! We panicked and a concierge heard and assured us that they would handle it for us. They called many times but no response from airport. The next day, we spoke and met friendly and thoughtful Ms Nasha (Office Manager) who called the airport, informed us that airport staff has found our child's stroller, arranged their contact to retrieve the stroller with our letter at the airport. We paid the transport/fees to the hotel, and were relieved to have our Maclaren stroller back on 2nd day! As we booked traders club rooms, the pre-cocktail dinner was a nice surprise! Finger food and variety of drinks are good enough to fill our hungry tummies (young and old) from worrying about the stroller on 1st day (upon late arrival). The Traders club breakfast area is also very well managed by staff – quiet and relaxing breakfast with my children. Though short stay at Traders Penang, we had a very sweet and memorable trip. Shared our experience with many relatives and friends, and would totally support Traders hotel Penang in our future vacations.