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Recent customer comments

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All reviews (3324)

Business travelers (518)

Couples (1228)

Solo travelers (370)

Families with young children (543)

Families with older children (338)

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Very good
8.0
based on 3324 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.5
Location
8.6
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
7.8
Food/Dining
7.3

7.3 Jing T.
Malaysia
January 02, 2014
Value for money
Good location, large room and comfortable bed

9.3 Victor L.
Malaysia
January 02, 2014
splendid stay, nice staffs & awesome experience
efficient, hassle free & comfortable
the Front Desk Keiko was very very helpful. everybody was happy with the whole experience over in Traders Penang.

7 Thomas P.
Singapore
May 28, 2014
Nice but old hotel
Near to Shopping centre,

7.7 Ng Y.
China
January 06, 2014
Free shuttle bus from Golden sand resort
wi-fi, polite and not expensive
Choose this hotel because of its shuttle bus from Golden Sand Resort. The hotel is a bit old but still clean. Staff is polite and helpful.

8 chientasari I.
Indonesia
December 30, 2013
very good
good location, friendly staffs, clean room
Just a perfect place to stay. Friendly staffs, good food, good location, nice service especially the durian package...awesome. i love to stay at Traders next time.

8 CHEAH Y.
Malaysia
December 30, 2013
good location & friendly staff
friendly staff, comfort environment, good service
its good experience to stay in Traders Hotel, friendly staff,efficient service, good location, easy to go everywhere.

8 SHAN Y.
China
January 02, 2014
Conveniently located hotel
Located near shopping centre,clean and friendly staff
It was our first time to Penang and this hotel which is centrally located is very suitable for the first time traveller in Penang. Although the decoration and furniture are a bit outdated, the room is clean and comfortable. The breakfast buffet is tasty and good value for money. The massage is very good and professional.

10 Leong M.
Singapore
February 12, 2014
Good family hotel with best hotel staff
Comfortable stay, good hotel staff and shopping area nearby
Happy and memorable trip for us. Prior to our arrival, wrote to hotel that we need 2 traders club connecting rooms as we have young children, and they noted our requests. When we arrived at Traders Hotel with our children and luggage, we forgot our Maclaren stroller. We left it at the Penang airport! We panicked and a concierge heard and assured us that they would handle it for us. They called many times but no response from airport. The next day, we spoke and met friendly and thoughtful Ms Nasha (Office Manager) who called the airport, informed us that airport staff has found our child's stroller, arranged their contact to retrieve the stroller with our letter at the airport. We paid the transport/fees to the hotel, and were relieved to have our Maclaren stroller back on 2nd day! As we booked traders club rooms, the pre-cocktail dinner was a nice surprise! Finger food and variety of drinks are good enough to fill our hungry tummies (young and old) from worrying about the stroller on 1st day (upon late arrival). The Traders club breakfast area is also very well managed by staff – quiet and relaxing breakfast with my children. Though short stay at Traders Penang, we had a very sweet and memorable trip. Shared our experience with many relatives and friends, and would totally support Traders hotel Penang in our future vacations.

8 Yip Y.
Hong Kong
December 29, 2013
Nice Hotel
Clean, nice and service
Good hotel with convenient location to avoid traffic. Hotel staff service level is good. Booking thru Agoda is having good rate comparing to directly booking to hotel. The breakfast is nice with many choices. Better to book the hotel room together with breakfast as cost is not so much difference. It is near the downtown area which is nice for shopping. Also near to a famous chicken rice place too. Will stay here again more in future.

10 Claire D.
United Kingdom
May 19, 2014
Very enjoyable..
Style and decor. Luxurious surroundings..
So good, we extended our stay! We're originally booked for a few nights but ended up staying longer. Centrally located near the bus station. Priority check in. Lovely view from our room. Had a club room and enjoyed the facilities of the club including unlimited drinks and canapés. Stayed over Christmas and enjoyed the staff entertaining us 'Eastern Style!'