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Vistana Hotel Penang

213, Jalan Bukit Gambir, Bayan Lepas, Penang, Malaysia 11950 (Show on map)

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Hotel Area: Bayan Lepas Number of Rooms: 419

Recent customer reviews

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Good

7.5

based on
1666 reviews

Value for Money
7.8
Location
7.4
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.7
Food/Dining
6.7
All reviews (1666)
Azman T. Families with older children Malaysia, June 29, 2012
Nice smile with nice layout

Satisfactory performance
6.7
1. Front desk a bit busy, customers have to queue for some time, may be because of you have only 2 or 3 counter for check in/out. suggestion: Additional counter to reduce waiting time. 2. During check in, I request for connecting room between my room and my children, and your receptionist did mention,she will gave us the connecting room. However actual when we went to our room there is no connecting room between it. Suggestion: I believed your receptionist mis identified the room number which one can be connected and which one cannot. Make sure receptionist is very competent in doing their job.
Noor F. Business travelers Malaysia, June 29, 2012
nice hotel

comfortable bed
10
overal is ok.The hotel have nice interior and bath tub which i love most.Located adjacent to town area which make it easy for me to hunt for foods.
Ho C. Families with young children Hong Kong, June 28, 2012
Good hotel and good location

Good service
9.7
we were upgraded (free of charge) to an apartment that is very big and in good standard. the view was good and my son enjoyed seeing the flights from the living room. my husband attended a conference nearby, so the location was good for us. the breakfast was good as well. we have enjoyed our stay.
Farrah L. Business travelers Malaysia, June 28, 2012
Great rooms but poor dining

Comfortable bed with reasonable price
6.7
My stay was pleasant but the breakfast and the room service menu need to be improve.
Royke K. Families with young children Indonesia, June 28, 2012
Great Hotel, Superb Services

Room is nice, breakfast is good, all staffs are very kind.
9
We stayed only 1 night here, in our transit for long holiday at Langkawi Island. Vistana Hotel location might not the best, as it is located not at center of town or interesting places. However hotel condition compared to the price is worthed. There are some food courts near the hotel, lot of choices.
Tay B. Business travelers Malaysia, June 28, 2012
Strategic Location & nice food

Comfortable room, reasonable price & nice food.
7.3
- affortable price - Nearby to shopping mall & food court and airport. - The breakfast serve in the hotel have variety of choices
Cheryl T. Business travelers Malaysia, June 28, 2012
Best value for money

Hygiene, cleanliness,, good privacy
10
Overall satisfied with the sevice provided, the staffs are all well-trained. The recent refurbishment of the hotel gave me a fresh stay with max comfortable. The room was clean during my stay at the hotel
Shopping Tip: near To queensbay mall
Chee S. Business travelers Malaysia, June 28, 2012
big room

comfortable bed
9
hotel provide good service as they allow me to check in early, thanks to the hotel counter staff
Yew C. Business travelers Singapore, June 27, 2012
convenient location to industry area

Nice pool.
7
Nice and clean room. Breakfast is normal. Should included spa facility. Generally nice hotel and convenient location to stay on business trip.
Nuraniza N. Business travelers Indonesia, June 26, 2012
The most comfort bed and pillow ever

Like the comfort of the bed ever
6.7
This hotel becomes my most priority to stay when I trevel to Penang. The hotel is just 5 minutes walking distance to Bukit Jambul Shopping mall complex, and at the back side of the hotel building has the well known Nasi Kandar - Kayu. The thing that I like the most is the bed room, the pillow n the quilt, it's heavenly comfortable. The breakfast menu is various and good taste. The hotel only does not serve complimentary drinking water at room.
Restaurant Tip: Nearby Nasi Kandar Kayu

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Customer Reviews - Vistana Hotel Penang, Penang

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