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2015
Excellent 8.7
Based on 721 reviews

Recent customer comments

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Excellent



based on 721 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.9

Mei S.
Malaysia
May 17, 2016
Friendly staff, comfortable room, value for money
If you are ever on your honeymoon, please at least stay in Yeng Keng's Garden Suite. If you are with your family, please also stay in Yeng Keng. If you are with friends, I'm sure Yeng Keng has a place for you. Ever so friendly staff, all the comfort and amenities required in the room, good selection for breakfast, love the shower in the Garden Suite, etcetera etcetera... The restaurant next door serves delicious food for those who are worn out from all the walking around Georgetown. 10/10 will come back to stay.

David C.
Malaysia
May 14, 2016
Good Stay
This is a very good place to stay whether you are holidaying or working. I will definitely come back here again.

Jeffrey O.
United States
May 05, 2016
Heritage location
Perfect home base to explore old Penang. Clean, comfortable, attractive decor. I will return again to Yeng Keng on my next holiday in Georgetown.

Joanna C.
United Kingdom
April 29, 2016
Excellent hotel, highly recommended
Excellent and friendly staff.

Bakhtiar T.
Malaysia
April 28, 2016
Excellent location, historical site
Great place to stay in if you are looking to explore historical Penang on foot.

SHIAO C.
Malaysia
April 23, 2016
The family suite
We stayed a night at the hotel family suite in early April. The room is small, looks like a double bedroom fitted with three beds. Beware of the low ceiling height. I would suggest don't bother booking the family suite - hardly any space for the kid to move around with two or three big luggage in the room. We chose this hotel because of its heritage look and would like to know more about its history,colours used etc. It would be great if the hotel could introduce the hotel in detail to the the guests or arrange a tour. The hotel is easily assessible to non hotel customers. These visitors walked around the hotel taking photos etc. No privacy. I was also a bit worried about the security when the door of my room wasn't working. I complained to the staff and was told it just needed a good pull.

Geoffrey N.
Australia
April 18, 2016
Aussie travellers
Great location and very helpful and friendly staff.

Seng K.
Malaysia
April 01, 2016
Good stay
Reception lady was very thoughtful as my mum traveling with me and she arrange ground floor room proactively ...

Greta C.
Australia
March 28, 2016
Lovely hotel!
This is a fabulous hotel - great facilities, friendly staff, good location. Hotels are like a dime a dozen in this part of Georgetown but with breakfast included and a welcome drink and farewell gift made this stay really special. Will definitely stay here if I come to Georgetown again!!

Ainsley H.
Singapore
March 10, 2016
Nice Stay
good location, comfortable bed, nice breakfast
Pros: The hotel is in great walking distance to a variety of things to see. The breakfast was substantial and had a good variety. The staff is very accommodating, and even packed us sandwiches for our early flight back. Cons: We were in a room right off of the entrance where the reception desk is, and I think it gave us a completely different feel for the hotel. There was also a pipe in our shower that was open and dripping. They put a cup to catch the water, but made a constant drip noise. They offered to switch our room, but we would have to pay more. Overall we had a good stay. Would probably try someplace else though.