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Very good 7.4
Based on 4221 reviews

Recent customer comments

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Very good



based on 4221 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 7.7
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.4
  • Food/Dining 6.5

Law E. from Malaysia
Families with young children
Stayed one night in May 2015
good enviroment
good view and enviroment,clean and spacios room room
Reviewed May 23, 2015

Prakash K. from Malaysia
Couples
Stayed one night in May 2015
Hotel located in ideal location. Nice layout.
Some staff were friendly especially the bell boys. Location and the pool was nice.
We like the layout of the hotel. However not happy with the cleanliness of the hotel room and especially the dining area for the breakfast buffet. The place was full of flies and the flies were all over the food. My wife had food poisoning and I strongly believe this was because of the hygiene levels.
Reviewed May 21, 2015

Rafiee R. from Malaysia
Business travelers
Stayed one night in May 2015
Overrated
Only food
Not Value for money
Reviewed May 20, 2015

Saw G. from Malaysia
Groups
Stayed one night in May 2015
Hotel Activities overcharges..
Good Location
Air conditioner not working well..maintainable staff impolite.hotel activities overcharges.
Reviewed May 19, 2015

Noris E. from Singapore
Couples
Stayed 2 nights in August 2013
Great stay & friendly staffs
The room With sofa view
Reviewed May 18, 2015

Syed H. from Malaysia
Solo travelers
Stayed one night in May 2015
Just nice
Nice area
Just nice
Reviewed May 17, 2015

Mohd R. from Malaysia
Families with young children
Stayed one night in May 2015
Nice sea view
The view & Room Saiz.
Good, however need improvement on the staff performance.
Reviewed May 16, 2015

Ahmad A. from Malaysia
Families with young children
Stayed one night in May 2015
sorry but a bit overrated
1. location near the beach 2. efficient receptionist 3. pool services
we stayed for 2D1N in superior room. Actually it was a last minute booking as we thought we will drive back to KL after family day dinner in PD, but then decided to book a hotel a day before. the price via agoda was quite reasonable. firstly, the building was designed without taking the advantage of its location. i just dont understand why it was built not perpendicular to the shore but at the right angle 😱 one of the two elevators wasn't functioning through out our stay, can u imagine all of us shared that only elevator to go to all floors? our room: 1. the sink leaked - called the room service, the response was quick,but the 'fixer' entered my toilet area with his shoes intact, the good thing is it was fixed within 10mins. then someone else was sent to clean the wet floor. Guess what, he only came with 1 towel, wiped the floor and left without mop and dry it first. 😱 2. toilet door was half-broken, should be replaced 1 year ago 3. the fan doesn't come with power controller, only on/off switch Food is worse than a 3 star hotel where we stayed in Melaka recently We might not come to this hotel again in the future. Sorry.
Reviewed May 14, 2015

hasmawati M. from Malaysia
Families with young children
Stayed one night in May 2015
relaxing
room and view
Ok
Reviewed May 14, 2015

Akmal R. from Malaysia
Families with young children
Stayed one night in May 2015
comfortable stay
clean room, fast check in, efficient staff
Great stay, comfortable, food was decent, clean hotel
Reviewed May 14, 2015