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Yusrizal E.
Families with young children
Malaysia,
August 23, 2012
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Dated Hotel and poor location and poor maintenance
3.3
Stayed at the hotel for 1 night (3 bedroom business deluxe). there's 2 room and 1 small room. interior is not that clean as the floor is a bit sticky. the kitchen is dated and need some upgrade. fridge is old and smelly. you need to request for remote from the reception desk as they wont send it to your room. WiFi is available but the password need to be obtain from the front desk also. water pressure is slow and the water is not clean (ie not clear). better to buy some mineral waters from nearby 7-11 or sundry shop. the toilet pump are not working properly. you cant swim at the beach at the hotel. so for its rate, it is definitely a rip off. you can get cheaper rates from the individual units. usually the owners will offer you the units upon your arrival at the hotel parking lot. so if you have other option, i dont recomend this hotel.
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Wong S.
Families with young children
Malaysia,
August 23, 2012
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Unfriendly Hotel & Poor Service Hotel
Can't think of any from my experience!
3
During my check-in, there was no order of attending to customers. I was there standing right in front at the counter but the staff ignored me and just attend to others who came after me. I was quite upset but had to be patient. Their attitude made me feel like I owed them a living! I spent RM833 for 2 nights stay to receive bad service at the Reception. When I wanted to turn on the TV, there was no remote control. When I called reception, they said I had to ask for it! why put a TV in the room with no remote control? I asked why they didn't tell me that I NEED TO ASK FOR IT on checking-in?? Ridiculous! More than that, they asked me to give them RM50 deposit. I said I hv already paid RM100 deposit and why this? They said that is the rule! I went downstairs to ask for it & was given one WITHOUT having to pay the deposit! Seems the rule change as and when the girls like! When I wanted to turn on astro channel, it did NOT work! I had to complain again, calling them 6 times & they refused to answer the phone in the night! I tried logging into Internet, but there was no connection. I chose this hotel because they advertised that they have WIFI. Nothing worKed! had to go down again and saw the girls sitting there and another on the phone chatting. I asked why they did not answer phone & got no answer. Earlier in the afternoon, I took my girls to the pool and there was no staff at the booth, no pool towels! waited almost an hour and then went to reception to complain n they said that they will arrange for it to be sent. After waiting for another hour, we gave up! We were there for almost 2 hours but still no towels. If they accepted our room booking, they must have enough towels & all essentials for use by hotel visitors. Nothing seemed to work. The only commendable thing was the Malay man who came to fix our TV and Wifi connection in the nite. He was pleasant. The place is old & run down. One of the fan sounded like it was about to fall! Can't recommend others..
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Babelin B.
Families with young children
Malaysia,
August 21, 2012
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Nice apartment, however quite run down
Good location with great sea views
5
Nothing great apart from the seaview. The room was dirty with urine's smell that I requested for make up room again and suggested one of the side table which sourced the smell be moved out of the apartment otherwise need other room to stay.
Staff was not trained, advised us with wrong information for the activities organised by the hotel. Thus, we missed the most exciting night program especially for my children.
The buffet breakfast was lousy and not even up to the 3 stars hotel rating. Water supply was really disappointed. Low water preasure and poor conditions of basic cups and glasses.
Not recommended at all. Really not worth the amount that we need to pay, per night for 2 and a half bedrooms.
Travel tip:
None - not recommended at all.
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Ng K.
Families with older children
Malaysia,
August 21, 2012
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lokasi hebat tetapi bilik mandi kecil
6.7
glory neach resort is a relaxing place to stay for 2-3 days
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Chee S.
Families with older children
Malaysia,
August 21, 2012
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Good location,impeccable service
5.7
Great location,amazing spacious,fabulous service,lovely hotel,beautiful beach view,great apartment and clean hotel
Hotel Feature Tip:
Sea turtle event
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Siew M.
Solo travelers
Malaysia,
August 21, 2012
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Great location but apartment poorly maintained
Near the beach and town center
6.3
Good location to relax. However, the apartment is poorly maintained and not all apartments are with WiFi. Not convenient if without transport.
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Chen Y.
Families with young children
Malaysia,
August 20, 2012
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Lousy hotel with no service
Cheap as compared to other hotels
4.3
The hotels is too many people, too crowded. The two bedroom apartment is very dirty and no air conditioning at the second bedroom. The swimming pool is very small and the water is very dirty. Not enough car parking bay. No room service at all.
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Liew S.
Groups
Malaysia,
August 20, 2012
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Hotel not maintain well like toilet door fall down, basin leaking.
For 2nd day stay no replace / refill of mineral water, soap,shampoo or toilet tissue.
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Liew S.
Groups
Malaysia,
August 20, 2012
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Apartment need maintenance
2.7
2blocks of 10 floor building share a small lift.
For 2nd day stay no refill of toilet tissue, soap & shampoo.
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Chung M.
Families with young children
Malaysia,
August 20, 2012
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Suitable for family travel
comfortable & suitable for big family travel
6
We book for 2 units..for 3 room apartment, its comfortable & have a good sea view frm balcony. But for 2 room apartment,. its a bit old furniture & smelly. Unfortunately they did not provide air-cond for small room for both units.
Restaurant Tip:
There is quite number of chinese restaurant just short driving distance.
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