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Very good 7.8
Based on 4776 reviews

Recent customer comments

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Very good

based on 4779 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 7.7
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.5
  • Food/Dining 6.9

9.6 Khairul M.
May 23, 2016
FREE Valet Parking, Nice view

8 Mohamed S.
May 23, 2016
see u soon..
I will definitely come back with bigger groups... See u soon lexis.

8.8 Aldrin H.
May 22, 2016
Buggy service
The buggy service need to improve , we wait for around 15 min to manage get a buggy.

9.6 Wai T.
May 21, 2016
Great Stay
My family & children do enjoy the stay there...

8 Izati I.
United Kingdom
May 19, 2016
Service is questionable
For the price I'm paying I was probably expecting more in terms of service. Some staff are nice but most could be more professional. The room was brilliantly spacious but our upper private pool area needs clearing up from shrubs etc and it's not infinity pool, it's just a normal private pool. But I would still go again, with better service.

10 Zaidi A.
May 19, 2016
Noted that check in time is 16:00 hour. Good thing you can request to check in early but based on avaibility.

May 19, 2016
Great customer service
I was staying for 2 night at garden pool villa,but at night there a lot of mosquito n bugs,so we complain in the morning,that morning after breakfast they upgrade our room free of charge to executive water chalet..the view was superb..the staff was very nice,they respond quickly if you have problem with the room..i will come back..worth every penny that i spend here..

9.6 Nor A.
May 17, 2016
Huge and comfortable
Huge room and comfortable

7.6 ros J.
May 16, 2016
Very good
Value for money

8.4 Syafiq Z.
May 16, 2016
Awesome anniversary with kids
The trip was good and the hotel was nice. Big room with 2 king size bed, kids got no problem falling from bed because it not very height on each side. The kitchen small, just got microwave and heater, but still okay for us. We got pool on upper floor, even we prefer the lower floor but with great view and nice weather it better on upper floor. My kids can see the ocean and view the night sky with stars. The facilities is great, got a lot of activities to do there. But everything good must got a downside: 1. Check in was very slow, first time I need to fill a form. Normally just gave IC and some deposit for check in. Checkout quite fast, tell room number, pass the card and done. 2. Buggy to the room very slow, maybe not enough buggy. Luckily our room just near, we walk in and they just send people to guide and send our baggage. Prepare on checkout also, call few time to asking for the buggy. 3. Breakfast just okay, we expect to be awesome because the hotel rate quite expensive. 4. The parking was limited on outside, so be careful when park inside the building bcoz the cornering quite dangerous to drive. Just drive slowly and be careful. Anyway it still satisfactory for the trip. Hopefully the hotel can improve this matter. :-) p/s: We book 'Garden pool villa' for our anniversary.