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Very good 7.8
Based on 4776 reviews

Recent customer comments

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Very good



based on 4776 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 7.7
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.5
  • Food/Dining 6.9

8 M M.
Malaysia
November 15, 2015
Good. But check in time at 4pm too late
Pool, location, outdoor

8 Kamal R.
Malaysia
November 14, 2015
Perfect and comfortable
Good condition comfortable and relaxing
One night stayed with a deluxe suite. The room was clean and comfortable, the indoor pool was a nice and private place. Staff service were very efficient. Overall is very good and we will come again.

7.3 Mohamed R.
Malaysia
November 14, 2015
Unsatisfied vacation
Nothing more
Since Ive been here for more than ten(10) times, this trip is the worst. Room accomodation is not as before. No face towel, no doormat at the pool area, no soft drink in the freezer, no additional towels. I feel very disapointed and dissatisfied.

6.3 Loo P.
Malaysia
November 13, 2015
Overrated hotel
Location, Food
I think this is an overrated hotel. The picture shows on website is perfect but comes to real it's not. Lobby is so small and crownded and we have to queue for so long just for check-in, as a five star hotel i don't think they have provided a great service. The room cleanliness is acceptable but it's old. Breakfast buffet moderate, feel abit weired was they provide paper cup for drink (i think this doesn't shows you are at five star standard). I feel dissappoited for what we are expected.

8.3 NOR G.
Malaysia
November 13, 2015
Awesome family Getaway
room, pool, staff
The stay was enjoyable. The kids enjoyed both private pool and the public pool. The room's huge and comfortable. The staffs were friendly, response were fast and immediate, even calling for buggy was quick, took less than 5 minutes after we called each time. The pool is really awesome and the room rate was worth the price, two king beds,a kitchen and a private pool? Couldnt ask for more, Except maybe for the small hiccup waiting too long to get our room after checked in and the breakfast food were not as excellent as expected. The foods were just O-kay, could have been better for a 5 star hotel I think. Oh dont leave anything, they will be lost forever.I left my cardigan at the games room and it never turn up despite calling 3 times to check :(

8.7 Shazlina S.
Malaysia
November 13, 2015
Nice place to stay for holiday
Comfort, good service, clean
Good hotel in a great location, staff are polite and they have great service attitude. Room is spacious and clean.

2.3 Chan F.
Malaysia
November 13, 2015
Bad Experience - Horrible
The entrance to the sea villa has to pass through the back of house namely kitchen, laundry, loading bay and etc.. Just imagine, it stings of waste water from the kitchen, The room stings, the bedsheet is not replace with new ones after the guest check out, you can feel the bedsheet is soggy, it stings.

7.3 AZMI J.
Malaysia
November 12, 2015
Good condition room
Cleanliness, private, easy access
The room was great and the outdoor facilities are great. but 2 things need improvements: 1. the parking space was limited. may be the hotel could instruct the guest staying in the hotel to park at the level parking and the open parking is reserved for the house guest. 2. the WiFi connection is bad. i couldn't connect to the WiFi during my stay.

7.3 jasmine K.
Malaysia
November 12, 2015
happy with our stay
private pool, room comfort with big space & utilities
hotel staff took our request seriously. made extra/special arrangment for our stay. will go back more frequent if it's not too expensive for couples.

8 bte A.
Singapore
November 12, 2015
Friendly staff, understand and fulfilled my re
Big, spacious and comfortable room, nice sea view
Enjoy.. relax.. This is my 2nd stay