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2015
Very good 7.5
Based on 2901 reviews

Recent customer comments

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Very good



based on 2901 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Staff Performance 7.7
  • Value for Money 7.3
  • Food/Dining 6.9

6.3 Wong K.
Malaysia
October 19, 2015
Would've been Perfect if Breakfast Included
Comfort, Clean & Friendly Staff
Generally excellent but short of choice for Dining. All rooms are without Breakfast and you have to pay for it - should have provide this perks with the hotel price we paid. =(

7 GEOK O.
Malaysia
October 18, 2015
Pleasant stay
Great play area for children, spacious room, kids friendly
Pleasant stay over the weekend. We had been upgraded to Suite room. Room was spacious. However one of the tap was loose & need to be maintained. The hotel is kids friendly- has Lego room & play area for young kids.

6.7 Pramudya D.
Malaysia
October 18, 2015
good place for family with kids
great pool

10 Asraf K.
Singapore
October 17, 2015
Although it is short a night its by far the BEST!
Staff Services, Suite Rooms and Food @ Glass your breakfast sambal is delicious
Thank you to your nowledgeble and dedicated staffs that shines as ambassador of Malaysia. Your suite we upgraded from deluxe is one of a kind. Neat and well. Overall is will come back and spread the news. Well done! Nurul and Faizal that help us checking in good job! Your Glass staffs are friendly and food spread served for breakfast yummy. Thumbs up. Embiance memorable especially for my children. Thank you for havings us Asraf Rafiq and family. We shall come back in November.

6.3 Azman M.
Malaysia
October 17, 2015
Used to be upmarket but sadly neglected and tired.
1. Attentive helpful staff. 2. Good location. 3. Beach frontage.
Very comfortable. Swimming pool , seaside pool jacuzzi plus a 9hole golf course filled our daytime activities. In the evening in house hotel entertainments are non existent.

6.7 Azlina I.
Singapore
October 16, 2015
NICE HOTEL
CLEAN ROOM NICE FOOD
GREAT FRIENDLY STUFF AND NICE HOTEL

6.7 Kah C.
Malaysia
October 16, 2015
The Staff performance
Pool, Room & Environment
I am staying 2 nights with my Gf at Thistle hotel. Overall is ok, but the staff quality like so so. I request a additional chair from the counter, they said will get back to me asap, but until I checked out also no one updated to me.

8 David G.
United Kingdom
October 15, 2015
Upgraded
Staff, pool
The first room we were given (269) was very worn and things in it were dropping to bits. After one restless night, I complained to the management who moved us to room 302, which was far better. Thanks to Farrah and Lantie on Reception for doing this. The breakfast is OK but, as said before on here, bizarre that it is 35RM if purchased from Reception and 44RM from the restaurant. No-one mentioned this at check-in however. The music in the restaurants is on the same loop as when we last visited 3 years ago. Could do with a change. The Garlic Bread in the restaurant is fantastic!!! Alcohol expensive although sitting by the sea sipping cocktails is worth it for a treat.

4.7 WAN O.
Malaysia
October 14, 2015
fair
location, private and good quite beach
i felt the hotel was overrated and not supposed to be 5 star hotel, the room was not clean. hotel staff was not as 5 star standard. overall was just an ordinary hotel resort.

9.3 Jasmine L.
Malaysia
October 14, 2015
Comfortable getaway from KL
Spacious room, large bathroom space and variety of food for breakfast buffet
I loved the rooms as it was spacious and comfortable with a nice seaview. The only thing that they might have to improve is the cleanliness. Being near to the sea, the tendency to have flies around are higher. There were flies buzzing around the dining area during our breakfast buffet, although there were candles on the table as a remedy, they could well try other methods to prevent it from coming in (electric zappers or insect nets etc). Overall, the employees were efficient and friendly to us. Bonus point (^V^)