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Recent customer comments

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All reviews (1921)

Business travelers (747)

Couples (385)

Solo travelers (151)

Families with young children (389)

Families with older children (158)

Groups (91)

Very good
7.7
based on 1921 reviews
Hotel Condition/Cleanliness
7.8
Facilities
7.5
Location
7.9
Room Comfort/Standard
7.8
Staff Performance
7.7
Value for Money
7.7
Food/Dining
7.6

8 Shahfuhrizal B.
Malaysia
December 11, 2015
Enjoyable stay
Good location, awesome breakfast and friendly staff

8 Roslin H.
Singapore
June 08, 2015
Pleasant view and shopping
Shopping
Pleasant

7.7 Azalina Z.
Malaysia
June 04, 2015
Disappointed
I like the food and the fact that it is located near iCity .
My family and I were a bit disappointed as upon checking in we saw out extra bed was placed n front of our door. The staff came after I called the housekeeping. The room was a bit rundown (room 523) to our disappointment. The shower head was leaking and the bidet was not properly cleaned!

3.3 ahmad K.
Malaysia
June 01, 2015
not clean as per hotel requirements
Concorde Hotel Shah Alam
this is my last visit for this hotel not as per my aspectation

10 KWEK C.
Singapore
February 24, 2016
Great hotel!
Clean, spacious and safe hotel
Great place to stay.

9 Ahmad Y.
Malaysia
June 01, 2015
overall condition and service satisfaction.
food and fast feedback after customer request.

5.7 sahana H.
Singapore
June 04, 2015
rooms is not up to 4star hotel standard
Location, staff friendly & helpdul
Average the rooms was too small and not comfortable the bed was so uncomfortable

6.3 mohamad H.
Indonesia
June 02, 2015
used to be better
clean, good location, affordable
was ok. used to be better

6 Pei C.
Singapore
May 31, 2015
Lobby was very noisy because of disco
Cleanliness

5 EZREE S.
Malaysia
May 29, 2015
looks more like 2 star hotel
location and foods
For sure im not coming back to this hotel. The carpet is smelly and the furnitures are old