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Recent customer comments

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Good



based on 102 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 4.0
  • Location 7.5
  • Room Comfort/Standard 7.2
  • Service 6.9
  • Value for Money 6.9
  • Food/Dining 5.8

ZAITON H.
Malaysia
February 05, 2015
So-So
1. Closer to the city centre. 2. Quiet place 3. Ample parking
I have book 3-standard room for attending a wedding reception in Sungai Petani. Room 1 - no towel provided. Room 2 - the kettle cannot be used and the bathtub was clogged. Room 3 - just fine. Basic breakfast buffet served which is value for money. However the food tasteless compared to a few months back. This is a budget hotel, so for the future travelers please do not expect too much.

Mohd S.
Malaysia
February 04, 2015
Aircond out of service
Location
Good to sleep shower n go

fatin K.
Malaysia
December 16, 2014
BIG ROOM
BIG ROOM. EASY PARKING & NICE FOOD
GREAT

ROKIAH A.
Malaysia
November 27, 2014
ok
ok

Mohd M.
Malaysia
November 03, 2014
F&B failed me
Location, room and cleaness
Stayed 2 nite. First day ordering in room service for dinner unfortunately it was late, kitchen closed even though operation time is up to 10:30 pm. No food available as advertise. Second day ordering very early for in room service, around 7:50 pm also no food available. not only one but all. reason given because of there is hotel function is going on. Will not stay or recommend to a friend.

Rashidah J.
Malaysia
September 14, 2014
Loncation good but staff & food- fail
Location, clean, parking lot
the hotel centrally located but counter service bad: check in [counter staff was busy gossiping between themselves/loud- kind of rude], check-out [they not alert: they ask me to pay again, ask why-I book using Agoda], food- tasteless, Room: can't close toilet door, shower (hot water not functioning properly), air-cont ('sound'-so loud). But, I request for late check out until 1.30pm ( they say yes to it). Need to improve staff performance, food quality (food quantity not important but quality do matter),

Alina R.
Malaysia
September 02, 2014
Hygiene issues
Staff were quite friendly, ample parking, easy to find.
Generally my mum and I had an ok stay. Th e main issue was that there were flies all over the food at breakfast and staff made no attempt to cover the food or find some way to deter flies. As a result we did not dare eat some of the food - buns, fruit, salad. The rooms need to be cleaned and dusted more thoroughly.

Nabila R.
Malaysia
August 31, 2014
Friendly staff and good environment
Friendly staff, good environment and comfortable room
worth the money. everything is good.

Allan T.
Malaysia
August 19, 2014
Not bad
Food, location, staff frenliness
nice and comfy rooom and bed.

Dr K.
Malaysia
August 15, 2014
everage hotel
ok just fine