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Good 6.9
Based on 552 reviews

Recent customer comments

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based on 552 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 7.3
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for Money 7.1
  • Food/Dining 6.5

jason O.
June 23, 2016
Cleanliness !!!!
Checked in on that day .... stepped in to the room felt everything looks old ~~~ creepy ~~ important is !!!! toilet bowl left the urine dirt !!!!!!!!!! this is really disappointing me ..... Location is awesome !! near the city ~

Mazlan K.
June 07, 2016
Swiss Inn Holiday
Staff had taken effort to rectify charging issue, friendly and always smile at customer. Cleanliness and location are very good and children were happy during the time spent here.

Capt D.
June 06, 2016
Value for money. Friendly staff.

kok W.
June 06, 2016
Family reunion.
Got bed bug and bitten all over face n hand. Had to ask to change room 4am. Horrible experience. Booked under Agoda but was not inform my booking turned to Was told by hotel that Agoda supposed to be cheaper! Family suite smaller. May as well book 2 rooms adjoining. Cheaper n more spacious that family suite without bugs...No compensation at all.!!!! Unbelievable. Felt cheated by Agoda n Swiss In Sungai Petani. Gave us a room not used at all. Jacuzzi spoilt n no hot water!! With bed bugs!!!

Nabillah R.
June 05, 2016
Booked through agoda but when we arrived around 5pm, the room was not ready because previous customer decide to have a late check out. That was really not our problem because if it is not available, we should not be able to book the room in the first place. The staff were awful, sour face even if it is their mistake. Will neve come again.

June 01, 2016
juz so so.. room with fadded carpet & bathroom so bad. Big swimming pool i like it

normi A.
May 30, 2016
The receptionist not professional..even we check in 10.00pm room not ready yet.just ignore without say Sory or what... After check in no cattle in the room. Tq

chia Y.
May 27, 2016
I like the swimming pool very much and friendly staff. room clean and comfort.

haniza Z.
May 25, 2016

Ooi L.
May 16, 2016
Building too old ,bed too old
Need to renovation