arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 273 reviews

Recent customer comments

Filter by traveler type
Very good



based on 273 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 7.7
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 5.9

Zailan J.
Malaysia
May 09, 2016
Value for money
Place well kept and hope fhe owner will continue the good work

Hung L.
Malaysia
April 12, 2016
Facilities
There is no lift. It's very inconvenient for old people and especially for those have a lot of hand carry and luggage. But the environment is very nice and quiet.

Hairil M.
Malaysia
March 22, 2016
Me sentosa villa stay
location, scenery, ambience
whenever i come tu Taiping i will always stay at this hotel. but after my fist stay..there always a problem and this time around..its the iron. i ask the hotel staff at the reception to send me iron and they say that they will send it but a bit late which is after 9pm..i was there at 8pm. i say its fine cuz im going out anyway and just put the iron in front of my room. later i waited for the iron untill 11 when nobody turn up. i went to the counter and ask and guess what the guy at the counter say... we do not send the iron to cust..cust have to pick it up at the counter. i said how do i know. ya'll did not inform me earlier and for got sake i paid 168 pernight and this is what i get! the room when i enter doesnt smell good like it use to. my first stay greeted with a nice scent of arome therapy smell in my room but now no more. same as toiletries. before i get toothbrush n tooth paste and now they did not provide it anymore. u think i pay cheap is it!

NOR M.
Malaysia
March 20, 2016
My comment - see below
The staffs at the reception counter not friendly at all and not even smiling to us once we arrived there. The room and toilet not clean. Certain villa are double storey and I can here noisy from 2nd storey when I was staying at 1st level.

amir N.
Australia
March 11, 2016
dissapointing
landscape,
dissapointing, as a resort hotel service, food, staff attitude,not willing to offer wi-fi and bluffing by giving wrong password at both locations reception & hotel

Christina M.
Australia
January 30, 2016
Peaceful stay in a beautiful surrounds
Taiping was the highlight of my family's recent trip to Malaysia and the Sentosa Villa played no small part. The quiet location and beautiful scenery were perfect after the hustle of KL and George Town. Although slightly out of town, it was easy to get to the sites and was very close to both the lake gardens and Bukit Larut. The only disappointment was the cafe. The food was mediocre and the service was even worse. At our second - final attempt to eat there - we left after waiting for 20 minutes for someone to take our order, even though we were the only people in the cafe. Given the excellent food stalls around the city, there is no need to eat at the hotel.

Lai K.
Malaysia
January 29, 2016
Beautiful place
The surroundings of the hotel is really beautiful with clean, shallow streams for kids to play. There are loads of fishes & prawns in the stream. Definitely back to nature. The location is near to all attractions, only 5 minutes to the zoo and 7 minutes to the beautiful Lake gardens.

MOHD S.
Malaysia
January 08, 2016
Good Stay
Surrounding, Location, Price

Choy L.
Malaysia
January 04, 2016
Very comfortable and relaxing resort
Rest, relax and less crowded
We stayed a night in Family Classic room. The room is spacious and clean.

Nor S.
Malaysia
December 31, 2015
'Kampung Like Surroundings'
river, turkeys, peace
Excellent. Only the restaurant does not open very early.