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Berjaya Tioman Beach Resort, Tioman Island
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Number of rooms: 400
Location: Other
Address: P.O. box 4 Mersing Tioman Island, Johor, Tioman Island, Malaysia
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Customer Reviews
| Almost paradise |
Guest Rating: 8.3 |
christian O.
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 Norway
Couple
Date of Stay: 07 Jul 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
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8/10 |
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6/10 |
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Good service, the most beautiful beaches, nice pool-areas, closeness to the beach, wonderful spa-treatments, variety of activities offered, laundry service, pick-up and drop-off to airport. A bit worn, photos on website are of refurbished rooms whereas the one we stayed in was not, only two restaurants were open during our stay, so we could have wished for a bit more varied cuisine and more asian food. Our stay at the Berjaya resort was very nice and we wished we could have stayed for at least another week. We had a wonderful time surfing, playing golf on the most beautiful course we have ever seen, scuba diving, snorkelling and relaxing with a good book on the beautiful beach or by the pool. We also enjoyed a couple of very nice treatments in the spa at incredibly low prices. The service was excellent, we were driven to where we wanted to go and enjoyed quick laundry service. We did, however grow a little tired of the same food every day. The two restaurants that were open while we were there offered chineese food, which was excellent, and a combination of asian and continental cuisine. The latter unfortunately had few asian choises. There are not too many towns on the island, so most of the activities are in or below the sea or at the resort, however there are some more restaurants (local style) and small grocery stores along the main road. Only other negative is that some of the rooms are not refurbished and even though clean and well-kept, they are a bit worn and don't look like the photos that display chich and modern design. After a brief moment of disappointment did we not give that another thought for the remainder of the stay and were very happy with our standard chalet. All in all it was an unforgettable stay.
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| it was good |
Guest Rating: 6.7 |
gou S.
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 China
Other
Date of Stay: 06 Jul 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
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6/10 |
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6/10 |
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I was living in standard room, I think the house clean service need to improve, even we hanged the sign outside the door to mention clean the room, after we came form beach the room still the same which is make us very disappointed.
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| Nothing special here |
Guest Rating: 5.7 |
russell D.
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 United Kingdom
Couple
Date of Stay: 05 Jul 2009 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
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4/10 |
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4/10 |
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Nice swimming pool and swim up bar, friendly staff, clean accomodation, good beach. local shop and restuarant just outside front gates are worth a visit to get cheaper/tastier food.free transfer for guests to Tioman airport Limited food availability (not all restaurants a the resort are open), very basic bedroom for the price, shower wouldnt stay upright so you had to hold it, no ummbrella in room so got wet on walk to restaurant, same menu different nights, snorkelling off beach not good, lacked atmosphere compared to smaller resorts on tioman This resort is very large and lacks the atmosphere of other smaller guesthouses and hotels around the island. The food is ok, but limited choice of restaurant and menus is frustrating - when in Malaysia I'd like to sample Malaysian food and not get stuck with the option of Western or Chinese. The pool bar at happy hour is a great place to spend early evening. If there is one thing that annoys me it is if the shower doesnt work properly and it didnt. also the tv wasnt tuned in. however, it is a fairly nice resort, monkeys and monitor lizards everywhere. I wouldnt go back, and i'd only recommend a short stay.
Restaurant Tip : get out of the main gates and sample local food - yummy
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| exotic in ambience.. lacking basic things |
Guest Rating: 6.7 |
rahul P.
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 India
Other
Date of Stay: 28 Jun 2009 |
| Value for Money: |
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4/10 |
| Location: |
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8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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4/10 |
| Food/Dining: |
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10/10 |
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- exotic sorroundings -> beautiful location and amenenities like gym, swimming pool, sports arena
- restaurants are very good - Neelayan is the best with many options
- rooms (standard chalet) lacked basic things like clean toilet, coffee mugs, safe deposit vault, drinking water
- We had 2 rooms next to each other and one of the rooms was clearly ill prepared
- only after going to the room we realised we had 2 separate single beds rather than having 1 double bed. Information should have been provided by the staff at checkin
- the toilet bowl was not cleaned which is pathetic for a 4 or 5 star resort like this
- they had universal TV remotes in rooms which were no way intuitive to use Overall I would say, I would give it 2.5 of 5
If it would have been good rooms, it would have been close to 4
perfect ambience for a family holiday with one of the best snorkelling spots on the island (rengis island) being very close to the resort
the sight seeing or package tours are good with good guidance on what one should opt for. We got our money worth with the blue boat charter to coral island (also included monkey bay, genting island, marine park and rengis island)
I was delighted to see Indian food in the resort restaurant :)
The Ayura spa experience was good and refreshing.
Sightseeing/Attractions Tip : the blue boat coral island charter was superb.
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| Hotel OK, Tioman Island beautiful ! |
Guest Rating: 4 |
candice J.
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 Canada
Family with young children
Date of Stay: 26 Jun 2009 |
| Value for Money: |
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4/10 |
| Location: |
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6/10 |
| Staff Performance: |
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2/10 |
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| Hotel Condition/Cleanliness: |
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4/10 |
| Room Comfort/Standard: |
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4/10 |
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4/10 |
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Nice location. Close to the airport. Availability of activities from the hotel ie) jungle trekking and boat tours was a huge bonus Unfriendly staff, especially in the restaurant. Restaurant food sub-par When we arrived, we had to wait for 1 hour (past check-in time)for our room to be cleaned. We were told somebody would come to get us from the restaurant when it was available but nobody ever did. Not great when you have 2 tired children who just want to get to the roomand get settled.Our Deluxe Room (although dated, and unlike the internet photos) was quite large and close to the beach. The water was quite calm and nice but having seen other parts of the island, there are definitley nicer beaches elsewhere.
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| It was acceptable |
Guest Rating: 7.7 |
lee C.
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Solo Traveler
Date of Stay: 25 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
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8/10 |
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8/10 |
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Quite a nice view from the resort, the restaurant. The chalet was timber looked, looks good. The room was quite spacious. The water at the jetty in the resort is very clear, very nice. The beach in front of the resort was not all very beautiful, and the charges of the hotel for activities are a little bit expensive. The room facilties is a little bit aged. In the evening, the light for the walk path was rather too dim. The stay was considered decent, a little bit aged for the facilities, and the charges for the activities organized by the hotel is a little bit expensive, but it was convenient, since everything can be arranged by them.
Apart, the water at the jetty in the resort is very clear, beautiful, but the beach near to the main entrance was just ok.
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| My pleasant time @ Berjaya |
Guest Rating: 5.7 |
michael S.
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 Singapore
Family with young children
Date of Stay: 19 Jun 2009 |
| Value for Money: |
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6/10 |
| Location: |
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6/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
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6/10 |
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4/10 |
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The prompt service of the staff was execellent. The rooms were good. I wish that there were more night life activities,For example,a theme park. The food was expensive. The ambience of the place was simply super. The place gave us the oppurtinity to bond with each other.My family and I enjoyed our stay there. The hotel staff were helpful and courteous. The beach front was pleasant and scenic.
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| Good getaway |
Guest Rating: 7 |
joyce T.
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Singapore
Couple
Date of Stay: 16 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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6/10 |
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6/10 |
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Not too far from Singapore.
Lovely beach, with many fishes.
Great getaway. Some parts of the resort need renovation, especially the public toilets, both at the lobby and Restaurant.
Food is pricey. Exorbitant at the resort restaurant, and pricey at the Chinese Restaurant just outside the resort.
Corporate Service could be improved. Staff are not rude, but seem to lack a corporate culture in customer service. I would consider it value for money, especially if what you are looking for is a quiet beach getaway.
Rengis island and the area where the rocks are, beyond the Berjaya jetty is a treat for snorkelling, without having to pay to go out into the islands. Rengis island can be reached by kayak.
Service is so-so. Not that bad, but nothing to really boast about.
Restaurant Tip : The Chinese Restaurant about 20 mins walk from the resort (not the one just outside) is more reasonably priced and the food is great. Be prepared to wait for a while for your food though.
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| Berjaya Tioman Beach Resort Tioman |
Guest Rating: 8 |
norazham M.
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 Malaysia
Family with young children
Date of Stay: 10 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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10/10 |
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6/10 |
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Deluxe Chalet that we stayed was an exceptionally spacious & equipped with basic necessities. The 32" flat screen is a bonus. The distance to the beach & Seri Nelayan Restaurant is really convenient. A free shuttle to Tekek Jetty will be nice This is our 1st experience stay in Berjaya Tioman Beach Resort Tioman. We did not faced any obstacle & in fact the travel is very smooth from Ferry ride to check in. We have the room that we wanted & my daughter loves it. This is her 1st experience stay in chalet & to her amaze it's much better than what she thought it would be. The snorkeling is a must even for the first timer like us. Just to remind that you should take 1 day extra stay if snorkeling or island hoping is in your itinerary. I'm regret I did not do that. Should consider it next time. This is to ensure you have 1 full day to relax on the beach. Do expect delay at Tekek Jetty on the way back. Use air maybe a better choice for those who hates waiting.
Sightseeing/Attractions Tip : Coral island is a must. The water is calm & the fish is "friendly"
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| nice holiday at good resort |
Guest Rating: 7.7 |
pia R.
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 Finland
Other
Date of Stay: 02 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
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6/10 |
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8/10 |
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nice appartments, very good beach and pool area. Staff is polite and service minded. The dive center is near and easy to get in touch with. Some staff members did not speak very well English.Only one restaurant out of four was open and it was booring to go to the same restaurant for a whole week.
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| Brajaya experience. |
Guest Rating: 6.3 |
udaya K.
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Singapore
Couple
Date of Stay: 31 May 2009 |
| Value for Money: |
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4/10 |
| Location: |
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10/10 |
| Staff Performance: |
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4/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
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6/10 |
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8/10 |
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Nice location and almost complete facilities. Unfriendly customer service at reception. Lack of listening capabalities with some of the receptionist and simply deny to help. Rooms were simply good but not worth for money. My special request of non-smoking room and visible to beach was not fullfilled even though my booking was 10 days in advance. I was adviced that special request is based on rooms availability. Overall, it was a "ok" experiece.
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| Beach and Snorkeling Getaway |
Guest Rating: 8.3 |
kee Y.
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Singapore
Couple
Date of Stay: 23 May 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
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8/10 |
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Quick and easy access for quick break. Nice staff and location. Nice balcony for relaxation and watching the lovely sunset. Lovely beach facing huts. Hotel needs renovation and proper maintenance especially the aircon, bed and bathroom. Rather noisy from the beachside bar until 11 pm. Windows of sea facing room do not have views of the sea from inside the room as the bathroom is located in the prime position without a window. Recreation activities at the hotel are over priced. The corals at the beach are returning after total destruction about 15 years ago. There are some nice patches with lots of beautiful marine life. Saw stingrays and lots of other colourful corals and fish. Do ask the staff where the most beautiful coral areas are located. Be sure to wear a t-shirt to swim in the day to avoid sun burn. Do watch the beautiful sunset. The meals at the hotel are pricey. Although there are lots to eat, the taste and quality need to be improved. Do take a boat ride to go to Tulai Bay to snorkel and dive. The hotel pool is nice and clean with a wonderful slide for children. Avoid booking apartments at the hotel as they are very inaccessible and poorly located from hotel amenities. Choose rooms close to the cafe restaurant as the hotel is rather big and far for children to walk to breakfast and the swimming pool. Stay at least 3 days to enjoy Tioman Island.
Travel tip : Do exploit the complimentary bus service to the airport to have meals around the village near the airport. Bring some Malaysian currency to the island. Be careful not to be over charged by the person collecting the marine reserve fees at the airport. Do go outside the hotel gate and watch from a bridge 1 m long lizards in the stream. If you go trekking near the hotel, do put on insect repellent.
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| Paradise island |
Guest Rating: 7 |
tommi H.
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Finland
Couple
Date of Stay: 22 May 2009 |
| Value for Money: |
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6/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
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6/10 |
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4/10 |
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Scuba diving is good there and dive center is great. Tioman Island is excellent place to have peaceful vacation. We came here for relaxing and scuba diving. Dive center of the hotel is good quality and they have well maintained gear. Dives in Tioman are nice and easy. At least we did not see anything big while diving. (Or actually my spouse saw one big reef shark while snorkeling early morning just 50 meter away from hotel). But dives are nice reefs are in decent condition and with lot of life. I could easily recommend this place for combined relaxation and diving vacation. Hard core divers maybe should look some other destinations.
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| recent visit |
Guest Rating: 6.7 |
susan C.
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Couple
Date of Stay: 20 May 2009 |
| Value for Money: |
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6/10 |
| Location: |
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10/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
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4/10 |
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6/10 |
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The setting is just fantastic. The grounds are just beautiful and well maintained. The whole resort appears to be running on empty. They don't seem to fix anything until it's unusable and general maintanence appears to be minimal. Why were there only 2 members of staff on duty at reception when they were expecting 50 people on the last flight arrival of the day? Why wasn't the paperwork made ready in advance for our arrival when they should have known we were on the flight from Singapore? The whole resort is huge and although there were vehicles around to take guests around, the drivers seemed to be in short supply. The sand on the beach seems to have been dredged up back onto the beach and contained LOTS of very sharp coral peices making it impossible to walk on apart from below the the high tide mark. There was a tractor with rake but it was not seen on the beach during our week.The staff were very pleasant and helpful
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| Beautiful Tioman |
Guest Rating: 8.7 |
thomas K.
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Couple
Date of Stay: 18 May 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
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8/10 |
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8/10 |
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Clear Water, nice location (oposite Ringis Island - beautiful snorkeling spot). Good Breakfast, good price (for European standards), nice ambience, nice staff Beach is kinda small and not that powdery white. But still beautiful Stayed there in May for 4 days and was extremly lucky with the weather, well I guess it should have been nice as it is dry season right now. Hotel check in was a bit slow, as I joined the long queue after the ferry arrival. But it didn't take me longer then 10 minutes. Booked two Deluxe rooms which were huge, much better then I epxecdet. Furiniture is a bit date and room looks kinda old, but still very nice and presentable. All deluxe rooms are very near to the Swimming Pool and restaurants and only a lovely 5 minutes walk away from the lobby. Oveall a great experience and I would give the hotel 4 stars. I had fun with all the endless snorkeling and round the island trips.
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