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Very good 7.4
Based on 1278 reviews

Recent customer comments

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Very good

based on 1278 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.0
  • Food/Dining 7.2

Clara K.
June 27, 2016
Good to go with family members or friends

Saravanan A.
June 26, 2016
Good stay
Need to improve with the good...tasteless Other then that everything is good

June 24, 2016
need lot of improvement
water in the sea is much more cleaner in the swimming pool. the reception counter staffs need to give accurate information to your guests especially the ferry schedule to avoid long wait at the jetty for hours.

Jenny T.
June 23, 2016
Will stay elsewhere next time
We stayed 16-19 June 2016 under the Family Vacay package. Junior Suite Room. 2A3C. + The room (107 next to lobby) was big + Bathroom of good size too with separate tub and shower and 2 basins + Toileteries were topped up everyday + Enough towels for whole family + Bed was firm and big + Extra bed arrived promptly when we asked + Buffet dinner items were not repeated which was good since we had to eat 3 nites of buffet there + There were staff to guide u to the table so it was more systematic + Dining area is big, open concept with many ceiling fans and next to the play pool - Didn't like the fact that the suite room's view was blocked totally by the games room, especially since we paid much more for a suite - Bedsheets and pillowcases had stains and they looked like stubborn stains that cannot be washed off - The compound is huge but not much play area for young children. The only playground was very small and old - The main play pool had slides but the water in the pool was dirty and had things at the bottom of the pool (despite a sign that says maintenance will be completed by 16 June) Overall, Tioman is really nice but we will stay elsewhere next time.

Jasmine Y.
June 23, 2016
everything is good except the old facilities and few food choices.

Chow Y.
June 23, 2016
Overall good
The overall experience is good, nice beach, nice accommodation, nice foods. The things that need to improve is the check in time, we arrived island almost 3pm, there still need to wait transports to the resort, and the vehicle is not enough fit for everyone, I need to wait for second round. The check in to the resort is not punctual, the room is not ready even I have booked it 2 months earlier, I still need to wait. The services of the employees can be improved by giving a smile and offer helping hands, I know maybe is fasting month, but that shouldn't be the reason.

June 21, 2016
Enjoy my stay
The staff are friendly and overall experience are good. My kids were enjoyed the stay.

Shirley C.
June 19, 2016
Comfortable room but not much facilities e.g. Swimming pool under maintenance, only 2 restaurants open.

Yan L.
June 17, 2016
Nice place to stay
The beach is large and clean. The surroundings are nice.

Season P.
June 16, 2016
No really convenient , waiting for the shuttle pick up was spend a long time . No wifi in the room and restaurant is expensive and food so so .