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2015
Exceptional 9.1
Based on 185 reviews

Recent customer comments

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Exceptional



based on 185 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.0
  • Location 9.4
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for Money 8.5
  • Food/Dining 8.9

10 Marco K.
Netherlands
May 05, 2015
Paradise and heaven
All inclusive, deluxe water bungalow and location
Excellent, no bad things come to mind.

9.3 Kim P.
Malaysia
April 01, 2015
Wedding anniversary getaway
People, all inclusive F&B, location
Had an awesome time in the resort. The service level was mostly superb, great food n drinks in the package. Executive staff, Ismail goes beyond the usual service-he was just great. Kitchen team led by Chef Joseph was fantastic and ever willing to oblige small requests for dietary needs.

8.7 wang L.
China
February 25, 2015
best inclusive package
house reef, beautiful sea, all inclusive package

8.3 wang L.
China
February 25, 2015
best all inclusive package
house reef, all inclusive package, frequent room service

10 Doris Z.
China
February 23, 2015
Luxury and relax
Snorkeling, beach and buffet
We really love this place. The buffet and bar are all included in the package and it makes you not to worry about if the dining is too expensive on the island. The staff are all very nice starting from their lounge at seaplane terminal. The sea near the hotel is very very clear and perfect for snorkeling. We also joined sunset fishing and the view is awesome. Definitely I'll recommend this place to my friend!

10 Shuk L.
Hong Kong
January 25, 2015
just like a beautiful fish tank
environment is good , activities are great , staff good , food good !
we don't want to leave ! 5 days 4 nights will be just right

8 Rachel W.
Malaysia
January 10, 2015
Honeymoon
Very nice environment and clean.

10 Matthew H.
Canada
December 14, 2014
Good Location
Location, seclusion, staff
Staff made this a true 5 star. Miki, Sayid, and Joseph were all superb. The overwater bungalows are nice and secluded from other guests. Food was quite good, similar to other buffet style inclusives. Overall good experience!

5.7 Damian K.
Australia
December 13, 2014
Lily Beach Resort & Spa - All Inclusive
Water , fish, views
Me and my wife stayed at lilly beach resort from 23/11/14-26/11/14. The overall experience was average.I have been to many different 5-star resorts and have never experienced this before. When we sat down for breakfast no waiter came and ask us if we need any coffee or drinks for about 15-20 mins. On the other hand,i called a waiter to come over to order some drinks,guess what happen ? No smile , and the waiter give us an unwilling looks, like he did not want to serve us at all. I politely give him my orders and he replied with no smile and with bad attitude.at the first thought, i guess he might be having a bad day.

10 Matthew H.
Canada
December 06, 2014
Great Honeymoon Destination
Villas were beatiful. food was very good. Staff was extremely friendly.