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2015
Excellent 8.8
Based on 1627 reviews

Recent customer comments

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Excellent



based on 1627 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for Money 8.9
  • Food/Dining 8.4

jean L.
Singapore
July 11, 2015
NO REGRETS
the infinity pool, excursions, house reefs
though the house reefs are pretty much destroyed, it was good experience for first timers. occasionally, we'll see baby sharks (im not sure if they are baby sharks but they look like to me) near the shore. the restaurant also puts in effort to change the menu for every single meal everyday except for breakfast. some taste good some taste weird but i guess it's all bout food preferences. breakfast is pretty much the same everyday. overall, im quite satisfied with their meals! we went in july'15 and we got to snorkel with the whale sharks and sea turtles! sadly we didn hv any luck with manta rays. ): and we chased dolphins under the sunset. all these were excursions offered by the resort. you dont really hv to carry much cash too cuz everything (activities, gift shops, bars, restaurants etc.) is charged to the room and you can settle the bill with your card. overall, it's really a great place for families especially and couples! i'll really love to go back again with my family this time but i hv to remind myself i hv so many other islands to explore!

Shi C.
China
July 10, 2015
Good for holidays
veiw, house and service
everything very well except the Internet speed.

Arpit B.
United Kingdom
July 10, 2015
Amazing!!!!!!!!!
The food, over the water villas, facilities
Just simply amazing!!!!! I'm sorry, no way to describe the experience. Must go and see for yourself. In terms of of the location and services, have no doubts there..just GOOO!!!

JOHN M.
Philippines
July 08, 2015
Almost Perfect Stay!!!
Accommodation (Water Villa), Food, Beach
It was an almost perfect stay! On day 1, we were downgraded from water villa to beach villa due to an overbooking that happened. There seemed to have a glitch in the booking system. We were quite unhappy because of that. The hotel staff explained to us that the hotel will return the extra money (room credit) that we paid for a water villa on day 1. They assured us that we will be transferred to water villa for the next days of our stay and they gave us the water villa with the best view - the villa is in front of all the other water villas and facing entirely the sea only! The room was very clean and big and having a Jacuzzi is an added asset of the villa. The staff were very friendly and accommodating plus the service was great. They managed to arrange our seaplane transfer schedule effectively. Also, they made some efforts to get to know their guests. The beauty of the beach is overwhelming with a bonus of seeing baby sharks in shallow waters! And lastly, the food was awesome! There were lots of choices and simply delicious. Kudos to the hotel chef! It was truly worth the money especially if you avail the AIP (all-inclusive package) with full-board meals, unlimited drinks, free afternoon tea with snacks, and some free beach/water activities. We had just a short stay (4 days only and wish we could stay more) but it was indeed a very memorable and enjoyable experience. I'll definitely recommend this hotel :)

TAN F.
Singapore
July 08, 2015
NOISY AIR CON
sun, sand, sea
the air con unit was very noisy all night long and disrupted our sleep.

TAN F.
Singapore
July 08, 2015
My inclusive champagne was not delivered
sun, sand, sea
Despite our efforts to remind the staff to send over the champagne included in the all inclusive package, it didnt come by. Quite a let down since we would expect a certain standard of service when we booked the water villa

TAN F.
Singapore
July 08, 2015
Noisy air con
water, marine life, sun ?
not too bad

althea B.
United States
July 05, 2015
Amazing once in a lifetime vacation
the beach, staff, pools/spa

Iurie B.
Moldova
July 04, 2015
Great getaway..
Location, food, value
Beautiful location. Delicious food for all tastes. "All inclusive" is a very good deal. Water villas worth the premium and are best if you need some privacy, which is not possible in beach villas as the area in front of them is open to everyone. Sometimes feels overcrowded. June was very popular with guests from Asia, from what it seemed, mostly from China. Great diving center with helpful stuff.

Ting K.
China
July 02, 2015
A beautiful place
coral, cleaness, facility
The island is very beautiful, surrounded by coral and lots of fish. It's a fantastic place to snorkerling. The room is very clean, and service is very good.