arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 363 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.9
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 7.3
  • Food/Dining 7.7

Linda D.
United Kingdom
February 28, 2016
Excellent hotel
Comfortable spacious rooms. Good breakfast and lovely pool area. Staff wonderful- so helpful. Good area for main sites - distance to walk to town fro shops and eating. Close by royal palace and other sites.

Manpreet S.
United States
February 16, 2016
Mandalay Sedona stay
Very friendly staff, very clean and the lounge on the 4th level had better food than the buffet breakfast
Very comfortable. The breakfast buffet was disappointing as it had no fresh local cuisine and the hot food was general very bland with no taste.

christopher G.
February 07, 2016
2 day trip
location location location
ok but a bland hotel a pity for such a prime sutuation

jeannette N.
United Kingdom
January 26, 2016
Great view!
Location location location
We enjoyed our stay at this hotel and the view from our room was amazing. Didn't like the bathroom with shower in bath and horrible shower curtain that stuck to you! Also was slippy . Good breakfast but found the dinning room in the evening to be dull and lifeless !!!!

Sai A.
January 07, 2016

Stanley G.
January 05, 2016
Reasonable hotel
Location, staff
Good. No complaints. Breakfast somewhat boring.

Show L.
January 04, 2016
Rated Good for a 4-star hotel.
Locality, Large Room and Service
Hotel centrally located but time for further upgrade considering what it charges.Service is reasonable but always a problem during peak breakfast hour. Difficulty finding a table and short of staff. Wifi in public area is good but almost non existence in the room. I think this Singapore owned and run hotel can do a much better job consider it has only one other 4 stars to compete with in Mandalay. Overall stay is satisfactory as long as you manage your expectation.

January 03, 2016
A good place in the centre of town
Pool, walking distances to hot spots, breakfast buffet
stayed one night for transit and over all a good hotel. a bit aged but still good. Staff could be better and comes across a bit unorganised and not as caring as we experienced it in other similar hotels.

Bon K.
South Korea
November 29, 2015
good location

Bellum T.
November 06, 2015
maximun 4.5 star
swimming pool , frontage and the fish pond