arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 1005 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1005 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 9.0
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.6
  • Food/Dining 8.0

Pornthip P.
Thailand
April 27, 2015
Great facilities & services w/view of Shwedagon
Facilities, services, food
We spent one night there on club floor on pagoda side. Hotel facilities and services are perfect. Complimentary late check-out until 5pm was greatly appreciated!

Prem P.
United States
April 17, 2015
Excellent hotel - Great staff
Staff, food and facilities
We stayed here for one night and had an excellent stay. The best part of it was the staff who were friendly and were very accommodative to all our requests. The room was nice, clean and spacious. They have a large swimming pool and it stays open until 10pm which was good. After a long day, the kids had a lot of fun at the pool. Breakfast buffet was good with a wide variety of choices. Just one complain though, the mattress is well past its expiry date. Apart from that, it was a great stay overall

Erin Z.
United States
April 14, 2015
Quite expensive...nice hotel but mediocre location
Decent room size, beautiful grounds, prompt check in

Jennifer L.
Australia
April 13, 2015
Beautiful hotel in great location
Room, location, comfort
Lovely hotel. Beautiful view of lake and pagoda. Close to sights and airport. Would definitely stay again.

Lam C.
Macau
April 13, 2015
Very nice hotel, well located, kind staff.
food, staff, cleaness

Gary C.
Thailand
April 08, 2015
Charismatic Staff, makes all the difference
Staff, location and executive floor.
OK, BUT I must complain about their bad policy about accepting USD notes. There was such a big problem about paying with none frshly printed notes; it was inconvenient and spoiled the trip. They must change this attitude.

Roger H.
United States
April 07, 2015
Great for value
Club Floor, buffet breakfast, swimming pool
Great stay!

Emma K.
United Kingdom
April 07, 2015
Great stay
Wonderful staff, extremely comfortable bed and good location
Excellent

Neil W.
United Kingdom
April 06, 2015
Met expectations
lounge bar and pool are great

Ian T.
Japan
April 06, 2015
A tropical luxury hotel in tremendous Location
Location, Architecture, Staff
It was very convenient, the staffs were very polite and smiling all the time. The pool was nice and the scenery from the room have made me speechless.