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Recent customer comments

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Excellent



based on 152 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Staff Performance 8.6
  • Value for Money 8.3
  • Food/Dining 7.2

8 Kader A.
Malaysia
November 24, 2014
Great location, in the heart of Pokarah
Clean, very helpful staffs, punctual in providing transportation services
I stayed for 2 nights.Peaceful.

7.7 CHOONG L.
Malaysia
November 20, 2014
value of money
near to town, very safety, good manager
we book with basic double room from agoda.when we reached, the manager saw we had bring along 3yrs child. He direct upgrade us to a triple room no charges.Very good manager.very good location,with hot water,well wifi.

8.3 CHOONG L.
Malaysia
March 04, 2015
good manager
Very good manager ,wifi, friendly staff
we go with my girl 3yrs old,i just book a basic room,but when we check in ,the manager saw we had child,he automatic change a triple room for us.feel vy touch. At the roof top can saw the fishtail mountain.very near from the main road for food n shopping.

6.7 JYH L.
Malaysia
November 12, 2014
Ordinary
location, location, location
nothing to shout about

8 ganpat D.
India
November 11, 2014
good
nice hotel freindaly peopal
nice

6.3 Joanne C.
Australia
October 13, 2014
Great staff
The helpful staff and managers, easy access to the town, lake and Lemon tree restaurant
Okay, very noisy day and night on the roadside of the hotel due to construction and local shops. The managers were great and promptly moved us to the quieter side for remaining two nights. Much better room with more storage. Fridge didn't close properly, and bed very hard in both rooms. Make sure you go to Lemontree Restaurant and purchase a cake with icecream from the German bakery at the front of the Boomerang restaurant

8 Andre C.
Indonesia
September 27, 2014
Nice hotel
Quite clean, location not too crowded, friendly staff

8 Steven V.
United States of America
September 02, 2014
Can't beat the price
The price, location, and the staff performance
It was a comfortable stay, and right in the heart of the Lakeside area. The price was great, and the hotel provided 24-hour WiFi in the room and 24-hour hot water, which were important features because the area (and country) has daily brownouts lasting upwards to 6 or 7 hours a day. The room was clean, and the staff friendly, and for what they charge, you can't complain.

6.7 Jacqueline B.
United Kingdom
August 10, 2014
Budget option but rooms look a little tired
Staff helpfulness and friendliness, location
Staff were helpful to a tee and very welcoming. The rooms however look a bit tired and in some need of re-decoration, everything looks slightly 1970s B&B. I wouldn't stay there again for that reason but if you're looking for cheap and cheerful this is your place.

8 Daniel A.
United States of America
June 20, 2014
great considering the price
cost, location and helpful staff
Staff extrelemly friendly and helpful with travel bookings. Great location and price.