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Recent customer comments

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Very good



based on 492 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 7.5
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

Douglas K.
United States
February 13, 2016
Up and Down stay
Very few guests at the hotel, the piano player, size of the pool
I was disturbed to be told upon arrival that although my room was ready, they would require a surcharge of 500 php to place my bags in the room prior to the 2 pm check in time. If my room was ready, I see no reason to charge the surcharge whatsoever, other than management needs to make an easy 500 php. It was also explained to me that since I booked through Agoda, that I was already getting a better rate and that this is also why I would be charge the surcharge. Needless to say, I was livid. I called Agoda and the customer service representative called the hotel while I was holding. The hotel staff still refused to back down from the charge. The Agoda agent was kind enough to refund my money after the fact. This is not a really good was to start a relationship with a client. We get to our room and the musty smell was almost overpowering. A member of the staff was dispatched and he sprayed room deodorizer. This masked the problem, at least temporarily. On the upside, the dining room had a wonderful prime rib buffet and super nice gentleman playing wonderful songs on the piano. The dinner was quite expensive for Philippine standards but I would almost say it was worth it. The mango dessert was fabulous. The breakfast buffet was also quite nice. The staff around the hotel, including the housekeepers and waiters and even the groundskeepers were all very professional and would never miss an opportunity to greet a client with a friendly greeting as well as a kind smile. The pool water was very cold and almost the entire pool is 6 feet deep. There are some serious drainage smells that seem to waft their way around. Although I told the patronizing room manager at the front desk that I would never stay at this hotel again, due to the friendly disposition of almost the entire staff. I may change my mind. The gentleman that played the piano was so kind and I felt a true friend by the time I left. I may go back to the Oasis Hotel again.

stephen C.
Philippines
February 11, 2016
Junior King Suite.
I must admit not the greatest location in amongst the nightclubs, but once inside the gates it was great. Friendly staff, lovely suite and was able to have a hot bath which I have not had for years. Great evening meal and buffet breakfast. The only downside was that the builders were working on top of our roof which was noisy and dust from the fan falling onto the bed. Would certainly visit again.

Richard W.
United States
February 05, 2016
Great Value
The Staff was outstanding

Luis P.
Spain
January 25, 2016
Old, but very good.
Excellent hotel for the standards in the area. Fantastic ambiance, secluded, quiet. Decent breakfast buffet and very good service. Nice pool and old but ver well maintained premises. Rooms are quiet, very clean and presentable. The bed was ver big and very comfortable. I am a relatively frequent client, and for sure I will repeat.

Angelito T.
Philippines
January 25, 2016
Nice stay
competent and courteous staff

RON G.
Singapore
January 09, 2016
Good
Simple Hotel

Pooyot P.
Thailand
January 09, 2016
Peace place
Clean, quite
Quiet place to away from the walking street.

Ziad K.
United States
January 06, 2016
Nice we had a good time at the pool
Friendly

Steve R.
United States
December 19, 2015
Location
Location,Location,Location

allan C.
Philippines
December 15, 2015
Average
Buffet breakfast was good, staff and pool average
Overall good but outdated rooms could be better especially for the price. They actually got mad over the phone with me when i cancelled my dinner reservation