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Recent customer comments

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Very good

based on 138 reviews
  • Cleanliness 7.7
  • Facilities 6.6
  • Location 7.6
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.9
  • Food/Dining 7.2
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Rhocella S.
April 03, 2016
Need update
The exhaust not functioning, the window can not be closed properly they reinforced it with a wood. Tiles at the toilet needs cleaning. Shower faucet does not function properly.

Robert C.
March 02, 2016
Unfriendly staff, poor location
I am a solo Caucasian traveller. The reception staff had no smiles for me, made no eye contact hardly, and I didn't really feel welcome there. As well the location is poor. It is not close to the thin, Western section of town, and has a claustrophobic feel to it. In fact everyone I passed walking the streets of Bacolod seemed indifferent to me. There was no smiles or eye contact.and I just had an uncomfortable feeling

jovina T.
February 15, 2016
Satisfied of our stay
Must try the ribs very delicious and also vietnames wrap rolls.

Mark D.
United Kingdom
February 03, 2016
This hotel is ok, but i think it is over rated for the price, and has no swimming pool.

Claus-Joerg Z.
January 18, 2016
Close to city, unexpected good service
Room service, safety, cleanness
After stays in Bacolod from 2012 in several hotels, O'Hotel was best choice, excellent value for my money. Attentive and fast service, kind staff.

Nathaniel F.
December 31, 2015
I was just asked.
The front desk personnel are nice and pretty.
It was just fine. Nothing extra ordinary.

Joseph R.
United States
December 25, 2015
Location, price, restaurant
If they would improve their mattresses from foam mattress to interspersing mattress it would be a Great place to stay!,,

Kristine M.
November 30, 2015
Excellent hotel
Cleanliness, staff and location
Clean rooms, nice staff and location is close to eveything I need.

United States
November 23, 2015
O Hotel Experience
Cleanliness, comfort, and nice staff
It was great!

Rene C.
United States
November 16, 2015
Convenient location. Good value for the money
Very helpful staff, good food, comfortable room
Very satisfied will definitely use this hotel when in Bacolod.