arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 8.0
Based on 735 reviews

Recent customer comments

Filter by traveler type
Very good



based on 735 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.4

Oscar R.
Philippines
May 17, 2016
Satisfactory
Accessible place and near to restauwrant.The hotel staff and housekeeping crew were accomodating including the security guard.It is a nice hotel and clean.

Marlene I.
Australia
May 17, 2016
Not good
The staff don't care and my wife is Filipino !!! its not a good location it was very dirty the breakfast was bad overall we would never stay there again and wont recommend it

Robelena R.
Philippines
May 16, 2016
Second time to stay and we will definitely come back next year.
I'm not sure if I'm just easy to please but we are really satisfied with our stay. This is our second time and we will definitely be coming back next year for our annual visit to Baguio. Food is good, especially the breakfast. Nice location as it is just a walking distance to Burnham and Session Road as well as the night ukay-ukay market along Harrison Road. Aircon in our room is really cool. Our concerns though are the limited parking spaces, towels look old and feel rough on skin and inaccessible wifi. Hope that management could address them.

Walter D.
United States
May 15, 2016
Disappointed
Internet was down most of the time. Free breakfast turned out to be an American breakfast consisting of one egg, toast, and a little bit of ham. One egg? Really? Additionally, parking was very limited and very difficult to get in and out.

Dennis M.
United States
May 14, 2016
Good Value
Very good breakfast, very efficient, good location. Wifi Connection was very good.

Margie D.
Philippines
May 11, 2016
good for balikbayan people to stay here.
Great food and service.the staffs are kind and very approachable.

JESUSA R.
Philippines
May 05, 2016
Great!
Nice staff, very good location, clean and accessible

HANNA V.
Philippines
May 02, 2016
A-ok
We stayed here for 3D/2N. -just a walking distance from the famous places in Baguio -jeepney terminal is also walking distance from the hotel. -elevator closes really fast. -big room -no refrigerator -clogged bathtub -clean and comfy beds -moldy carpet: needs additional cleaning -slow internet connection -Breakfast -- very good - on my first day, the hotel ran out of water, I was taking a bath that time (mid-shower) I was covered in soap when it happened and couldnt wash because there was ABSOLUTELY NO WATER from the shower or taps. it lasted for 20mins.

Julio G.
United States
May 02, 2016
Nice staff
Good service and very nice staff

Jo G.
Philippines
April 29, 2016
ALMOST perfect.
The stay was really nice. The staff are attentive to our needs. But I was just disappointed that our request for an early check-in was not guaranteed, so we ended up staying at a different hotel for the first 5 hours in baguio. A friend of mine told me that the hotel is very strict with their check-in and check-out time, but it would be really nice to their GUESTS that they would learn how to bend a few rules to make the stay more satisfactory. The hotel is definitely a 10 since the location is very convenient and it is surrounded by lots of restaurants and coffee shop, not to mention that its just a walking distance to Burnham Park. The room is okay. It's almost perfect if the clog on the bathtub is working. I personally enjoy indulging in long bath everytime I stay at a hotel for leisure BUT I didn't get it at this property.