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The Oriental Legaspi

Taysan Hill, Sto Nino Village, Legazpi - Albay, Bicol, Philippines (Show on map)

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Hotel Area: Legazpi - Albay Number of Rooms: 115
Free Wi-Fi

Recent customer reviews

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8.1

based on
267 reviews

Value for Money
8.0
Location
8.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (267)
Ernesto F. Business travelers Philippines, May 13, 2013
Not as I was expecting.

Shuttle,central location
6
The tel nos listed in the internet were just ringing when my husband was trying to confirm my stay. Also their fax machine was not working when somebody tried to send me documents.
Manolo A. Business travelers Philippines, May 12, 2013
FUNtastic

Nice room, clean room, very cozy
8.7
Geraldine L. Couples Philippines, May 12, 2013
greatly failed on a simple request

view, breakfast, bed
4.3
first, it took a long time for them to reply to our message on how to go to their hotel (since we came from naga). their reply was sent at the time that we were already there. room was lovely, great bed but the only thing missing is a bidet. if you don't have a car, transportation is a little pricey since you have to ride a tricycle (100pesos/way) or a taxi due to the location of their hotel (not really accessible). the view of the mayon volcano is great! but when it comes to the swimming pool, it is not really recommended for couples since it looks like a resort with a lot of kids and maids. the water is also murky. however, they do offer a wide selection for the breakfast buffet and food tastes great. only unusual thing is when we tried to order mineral water for room service (since we need to drink medicines), they do not have any! thus, we have to settle for iced tea. worst part of our entire stay their is we arrived at the airport late for our flight because the staff did not mind us. we told the receptionist hours before our check out time that we were going to avail of their airport service for our 12:40 flight. she said that airport is only 10 mins away and so i thoughht we will not have a problem with that. we did check out at around 11:20 or so and reminded them of the service. we waited, and waited for a lot more while looking for other guests being served before us which is irritating. ending is, we were 10 mins late for our check in time at the airport and we had to rebook our flight for 7000pesos, costs evn more than the hotel's rate!!! we notified them of the situation and they sent their driver to the airport to talk to us, when we told him that we had to pay 7000, he was gone with the wind even though he said that he was just going to park the car! overall, i would not recommend this hotel!
Ritzelda D. Families with young children Philippines, May 12, 2013
Best treat for kids

Clean, affordable, has friendly staff
9
Rogelio J. Couples Philippines, May 11, 2013
Its more fun in Legazpi

Overlooking Mayon Volcano
8
Thomas M. Couples United States of America, May 11, 2013
Enjoyable stay. Good price.

Clean, comfortable and friendly
8.7
They stay was friendly and helpful. Lobby lounge staff not good. Had to order things 2 times, each time I went there. And, had to finally get drink that was sitting on counter. The added "Service Charge" was for no service. Not convenient to mall or shopping. Taxi and tricycle added extra to charge. Pool nice. Great view of Mayon volcano.
Eric E. Business travelers Philippines, May 09, 2013
Spectacular view!

Large rooms, fantastic view, near the airport
7.7
It was good. The staff was very accommodating. It has good facilities, but is hardly used (ie. gym, swimming pool, etc). I enjoyed my room with the view of Mayon Volcano, it is very spacious and the bathroom was large as well. The breakfast buffet was just "ok", nothing spectacular. I think they need someone to fix their breakfast menu. Some of the dishes seemed to be misplaced, and were more appropriate for lunch. (I just hope they were not left-over from dinner the previous night). The room service was ok, although the servings were small. I loved the bagnet ala bicol express.
Richard C. Families with young children Philippines, May 08, 2013
It's relaxing stay 👌

Location, gym and the beds
9.3
Shalymar C. Solo travelers Philippines, May 06, 2013
Nice

Nice Hotel and Spacious
6
Louis B. Couples United States of America, May 06, 2013
Dirty and poorly maintained hotel

View and location, nothing else.
4.3
Dirty, worn-out rooms with stained headboards, desk and carpet. For the entire stay, we noticed a dirty pool with no towels and no attendant. Weak Internet was also an issue. The lobby area is so bright, you will need sunglasses the minute you arrive to the front desk!

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