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Good 6.7
Based on 523 reviews

Recent customer comments

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based on 523 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 6.3
  • Location 8.6
  • Room Comfort/Standard 6.8
  • Service 6.3
  • Value for Money 5.9
  • Food/Dining 5.8

3 Susana R.
May 21, 2012
Hotel room accommodation is not value for money!
Location and hotel exterior is good.
Location of the hotel is accessible to shops and restaurants where you can buy basic needs and "pasalubong" (something to give to your loved ones) The rooms assigned to us on the first night has no hot and cold water which is basic to hotels though the hotel staff admitted that they know about it. When we are transferred to another rooms, though there's hot and cold water now, there's a foul smell from the bath/comfort rooms. It's very uncomfortable and unacceptable.

6.3 Jennifer Q.
May 12, 2012
Beach front
Access to beach. Pool available, breakfast buffet
the hotel's location allowed for easy access to the beach & restaurants. the rooms were nice, clean & spacious. the bathroom was also sizable. the free wifi is only accessible at the reception. if you need wifi in your room, you have to pay.

9.7 Daniel T.
May 11, 2012
Good hotel, good facilities, good location
Service, facilities and location
Good accommodation, friendly staff and just in front of the beach

7.7 judith P.
May 08, 2012
clean hotel
the rooms
the cignal in the television is not really good.but the room is big and clean.but i suggest much better if ther is a pool for the children.

8.3 Thiago S.
May 08, 2012
Great Place
Very Close to the beach
Great room, with hot water, clean and with all the usualy things that the travellers need. Very close to the beach and good employes to help you.

7 susan A.
May 06, 2012
An okay resort
It's clean and tidy. Well situated on Alona beach, service is good.
The free breakfast is kind of terrible and the water pressure in the shower is not enough. AC in the room makes too much noise. Other than that it's a good place to stay.

5 Katherine U.
May 04, 2012
Terrible Service, not worth the price
great location
the room was too expensive for what we got. good location, but the service was absolutely terrible

8.7 Andres O.
May 02, 2012
Nice Location
Good housekeeping, Breakfast is satisfactory, Nice location near the beach and restos, clean pool, nice landscape
Except for the delaying our check-in due to late check-out of a customer, our stay at AKW was comfortable and relaxing. Our room was near the pool. The rooms are clean and well maintained. The buffet breakfast is satisfactory - alternating some main dishes per day. The waiters were attentive to the guests. Free wifi at the lobby. The hotel fronts the Alona beach so you can go to the beach anytime. It is also near other restos so you can try other restos like Isis Thai and Trudis. To improve their service considering the high room rates, there should be a ref and free wifi per room.

7.7 Lorna R.
April 30, 2012
Great hotel with beach front.
Great hotel with beach front.
Great hotel with beach front, nice breakfast. They also offer transportation service to the airport.

7.3 Kwang T.
Brunei Darussalam
April 27, 2012
Ideal location for white beach in Panglao Island
Steps away from the beach
great locations. the suites is well maintained. shower water pressure is really weak.