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Recent customer comments

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Good



based on 366 reviews
  • Hotel Condition/Cleanliness 7.2
  • Location 5.7
  • Room Comfort/Standard 7.0
  • Staff Performance 7.0
  • Value for Money 7.2
  • Food/Dining 5.6

2.7 Estrella S.
Philippines
February 08, 2014
unpleasant
staff were okay, nothing else.
There was a leak in the sink, bedsheets were old. worn out and stinky. Location was not good. We had the impression that it was close to the beach but it was not. Would not recommendd to anybody.

5.7 Claire W.
China
June 22, 2014
good
good
nice

5.3 Kyle L.
Philippines
December 15, 2014
everything is ok except the location
budget. clean. comfy
everything is ok except the location

5 Yury Z.
Russia
January 10, 2014
Many imperfections, good quality/price ratio
Qute place, large room, pool with garden
Generally satisfactory. The hotel has a lot of imperfections, as water system malfunctions (low pressure, broken water heater), unstable Internet (it worked well in the night only), dim light, muddy water in the pool, not easy access to the beach, unclear schedule of the room cleaning, TV malfunctions. From the other hand, it has such obvious advantages as location in quite are, not far from the beach, nice architecture of buildings and pool with garden, large rooms and balconies, nice bamboo furniture. Generally, the ratio quality/price is one of the best in the Alona beach area. We had two unpleasant cases of experience: 1) when we arrived to the hotel, our room (booked and prepaid) was still occupied, but the staff found for us a room for 1 night (not immediately, unfortunally) in a more expensive hotel, paid the difference, and transported us to this hotel. However, we were worried and spent about 2 hours for these deals; 2) when we decided to extend our stay in the hotel - we got this (also not immediatelly), but the rate for additional days was sufficiently higher and it was not announced in advance.

6.7 Mia J.
Denmark
January 12, 2014
Poor administration and double bookings!
Clean room, quiet area, close to beach
We arrived in the evening and there was no room for us even though we had prepaid! The staff was helpful and found another hotel for the night (however the standard of that hotel was lower). There were A LOT of double bookings and the manager/owner was not present at anytime. It could have been a nice stay with friendly staff and good rooms (compared to the price), however I cannot recommend this place unless the administration is improved.

7.3 Sandra K.
Germany
January 08, 2014
Studios with pool view
Large rooms, friendly staff, quiet surrounding
We stayed there for 3 nights and it's ok for the money we paid. When we reached they told us that they are fully booked and we need to go to another hotel. After a short discussion they managed to give us a room. If you book through Agoda please email them before to make sure they record you. The rooms are large with a fridge and bathroom. Some of the rooms are still not finished and they could do much more with such big rooms. The rooms have a balcony and view to the pool. The staff was very friendly and helped us with renting a motorbike. We would stay there again since the rooms are clean although the bathroom are not as good. Unfortunately the location is not perfect. It's about 10 min walk to the beach and 15 min walk to the centre. But this location gives you a quiet surrounding. Overall it's value for the money and you will have a good stay there.

7 Lee M.
United Kingdom
November 28, 2013
Simple, friendly, and well maintained
Staff, room size, quiet atmosphere
We arrived soon after the typhoon, and the staff explained that there was no mains power, so a generator was powering our room for certain hours (around half the day, and half the night). Understandably this is not their fault but they coped very well. Room was a big size, and well equipped. Bed was a little hard and the cover/bedsheet didn't fit. But it was tolerable. Positives were the friendly staff, very relaxed atmosphere. A location that was somewhat far but overall okay. TV and all facilities in the room worked fine. Negatives were that the room was never properly cleaned during our stay. Bed was uncomfortable. And the lack of air con became irritating overnight. During the stay we never used the wifi or ate the bar. Overall a reasonable place. Once fully serviced by power I'm sure it will be much better value

8.7 Steve B.
United Kingdom
October 17, 2013
Lovely relaxing time
Helpful staff, quiet surroundings, only short walk to Alona Beach and nightlife.
We arrived a day late due to the Cebu Ferry being cancelled by bad weather. The Receptionist relayed this information to the Manager, and they let us stay the extra night that we missed with no extra cost. Thank you Alona Studios Hotel Staff.

7.3 Neil L.
Philippines
September 19, 2013
Didnt dissappoint
Friendly staff | Great Owner
There is nothing really extra-ordinary about the place. The staff was courteous and helpful. The ambience was nice. The room was spacious and walls were clean. The AC wasnt powerful enough to keep the room cold. The bed was comfortable. If you need to post your fabulous pics and/or chech your work mail, internet access is readily available. Be proactive in making friends with the owner and staff. They arent as bad some of the reviews say.

9 rosario B.
Philippines
August 30, 2013
Nice , so quiet & stress free
Big room, clean& nice staff
Despite of our long trip from Tagbilaran to the hotel, we were relaxed of the ambiance of the place. We had a sound sleep and refreshing morning!