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Very good 7.5
Based on 559 reviews

Agoda Verified Reviews

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Very good

based on 559 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.8
  • Room Comfort/Standard 7.3
  • Staff Performance 7.3
  • Value for Money 7.4
  • Food/Dining 6.9

6 jolina L.
June 24, 2015
not bad

6 jolina L.
June 24, 2015
not bad

9.7 Stephen P.
June 17, 2015
nice beach.
the room , beach and pool.
I really love to stay in your place people know us already, friendly staff ,nice beach sand is white and my partner and kids love the pool , room is always clean , food is great especially the seafood, we always love to keep coming back to your place.

7.7 Sophia G.
June 12, 2015
Good location. Clean beds
Good location and clean beds

6 Erik J.
May 19, 2015
Great location but is otherwise lacking
location, pool, landscape
I did not have a lot of expectations since this is one of the cheaper resorts in the area, but I was surprised that the staff was not friendly. The AC took hours to cool down the small "modern standard" room, but I couldn't leave it on when I was out because the electricity card was zip-tied to my key. There were also no towels in the room, which to me is a basic amenity. I bought beach towels from a local shop. There was a TV blasting when I arrived with no remote control and no way to turn it off or down. I couldn't even unplug it because of the way it was mounted. I called the front desk and someone arrived in a few minutes with the remote. I was grateful for the quick response. The room was comfortable once it cooled down and was clean but worn. The tiny balcony with chairs was nice in the evening. The pool was beautiful, warm, and 7 feet deep. The location was the best part. It is right on the beach, and there is an on-site dive shop. The grounds are nicely landscaped. At check out, they tried to charge me for beer and water from the mini bar. I asked to speak to the person who claimed the items were missing since I had brought all of my own drinks. They said they would look into it while I waited in the restaurant, but I never heard another thing about it and wasn't charged any extra. The restaurant food was not good. We tried breakfast (free with the room), paid for breakfast to see if it was better (it wasn't), lunch, and dinner. The curry was awful, the eggs were runny, the french fries were not cooked. The ham was all gristle and fat. The burger and pizza were edible, but not very tasty. It reminded me of school lunch food. The bottom line is that if you just need a place to sleep, then this is a perfect spot to have as your base. It is less expensive than others and still clean. Just bring your own towels and plan to eat elsewhere.

6.3 cyril V.
May 18, 2015
Location good; food expensive; staff not so good
Location only location
You can see the difference on how they treat local and foreign tourist. Filipino mentality - foreigners = rich. Balcony shown in picture is different from actual. The picture shown is 25% smaller in actual. No proper signage in the road. Saw 2 roaches in the room; bathroom water is salty. Only good thing is location

7.3 Philip F.
April 20, 2015
Lost Horizon is Okay
location, staff, location
My stay at the Lost Horizon was okay. The room was reasonably comfortable but the bathroom smelled a bit strange (chemical-like bleach smell was very strong). I only stayed one night.

6.7 Sarah L.
United Kingdom
April 18, 2015
relaxing stay
location, comfy large bed, deep pool
We had a nice stay. It was only for one night but we were very happy. The room was bigger than I expected and the bed was so comfy. The breakfast was ok and the location was great. It was also nice and quiet at night.

8.3 maricris M.
April 03, 2015
got the highest type of room
location. and beachfront room 😊
The location of our room was excellent. In front of the beach as we open our balcony. A Jacuzzi in the balcony but wasn't used because it's too old and not so clean. Better use the shower.

9.7 jack O.
United States
March 28, 2015
Nice room great helpful staff very friendly staff. After reading reviews of some past guest that were negative about this place they must have been some of the most spoiled and selfish people in the
Three days great place negative reviews unwaranted spoiled people I'm sure most helpful staff ever it's the Philippines don't expect perfection water smells a little it's normal for there great place