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Excellent 8.4
Based on 327 reviews

Recent customer comments

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Excellent



based on 327 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.4
  • Location 7.5
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 7.0

raquel M.
Philippines
June 17, 2016
Value for Money and Friendly Staff
The staff is very accommodating. They would offer to call a tricycle or cab, depending on what you need and where you want to go. They would also call for food delivery if you are too tired to go out to buy food. They automatically clean your room even if you did not tell them to make up the room. I find the room neat and very modern. It has a mini ref and a safety deposit box. The pool in their resort was also relaxing. I commend their staff for being so friendly and accommodating.

Adrian U.
United Kingdom
June 07, 2016
Far away from beach, average staff
we were charged at the end of the stay for bending the key in their broken lock - this charge came to our attention at the end of the stay. When asked why - the answer I got was "this is what our supervisor decided" - because we were in a rush to go I didn`t get a chance to enquire further but I wish I had spoken to their competent supervisor directly food/breakfast there is extremely average and expensive for what it is location - although it looks close on the map, it is actually 2km away from the beach for which you have to get a tricycle every time (approx 80pesos each way) I wouldn`t go there again for the above mentioned reasons

JESSEL L.
Philippines
June 06, 2016
Deceiting
Not recommendable esp to families or groups

Harbinder H.
United Kingdom
June 04, 2016
Bad facilities
Air con not working properly in the room. No portable air fan available. No telephone or connection to contact reception. As advertised mini fridge nothing in the fridge. Hard to get transport to and from resort if arranged by reception double charges.

Eoni R.
Philippines
June 01, 2016
Nice Place!!
PRO's: Quiet Place, Perfect for Relaxation, Offers complimentary shuttle service every 2 hours, friendly staff, Big and Clean rooms CON's: Far from the beach (about 1.5 km), need to pay 500/night for my kid who just shares the same bed with us (in most hotels & resorts that I have stayed, children below 7 years old are free of charge), far from restaurants (they have a restaurant but offers only food in the morning).

Phuong V.
Vietnam
June 01, 2016
Good room but quite far location
It always takes at least P100 to travel to town center and Beach. Not really convenient

Romina M.
Philippines
May 29, 2016
Clean. Affordable. Friendly Staff.
We stayed here for two nights and it was an excellent experience! The staffs were very friendly and never missed on replying to our emails before checking in. They even suggested some great beach front hotels when we asked them because that's what we want for our last day in Panglao. They did not hard sell their tours, they even encouraged us to look for a cheaper one in Alona Beach. The pool was stunning and the environment was very peaceful. The room was new, very spacious and clean. It was a 5-10mins tricycle ride to Alona Beach for Php80.00 per way, but the hotel offers a free transfer every two hours. It was a relaxing and excellent stay! We will definitely come back here!

Gloria R.
Philippines
May 27, 2016
Good but not good :)
The resort itself is great and relaxing. It was peaceful. But the staff who welcomed us was bit snob and they did not adjust on customers need

Pablo G.
Spain
May 26, 2016
Great service, clean, quiet
That's pretty much it isn't it? The staff were really friendly and they helped me arrange a scooter, provided me with local advice... The room was clean and tidy and had a safe and a mini fridge. The pool is lovely and has a decent size. Quite happy with it all.

Jan V.
Belgium
May 24, 2016
Cool
I had a very nice stay. Very nice room, spacious and clean. Maybe the location is a bit distant from the center. Very friendly staff!