arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 4096 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4096 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 8.1

Allan L.
Malaysia
February 07, 2015
Good location, refurbishing required
location, bed size, accessibility
hotel requires refurbishing especially for in-room items such as safe deposit box. breakfast was acceptable but not up to 5-star standard. location was good though.

SOOK O.
Malaysia
February 05, 2015
Nice hotel but poor arrangement for outdoor activi
clean, front beach, nice view
Everything is great with the hotel. But dissaipointed on their service when we ask them to arrange the island tour n parasailing for us. As we paid hotel for the arrangement with higher price compare to outside. We buy the shooting photo but the photo didnt deliver to us after 24 hrs. When we checking with hotel, they decline the things. And said its on the own risk. After we argue and complain only they check with the agent again on that. Its not what they suppose to do!

Carina C.
Australia
February 05, 2015
amazing stay! definately come back
location, breakfast, cleaniness

Matthew Z.
Australia
February 04, 2015
Good place to stay
Clean tidy helpful
Very pleasant

Foong C.
Malaysia
February 03, 2015
Try to avoid the old wing's room.
Breakfast, location, pool
No free wifi at hotel room. Only lobby has the free wifi, slow speed, and a lot of Mosquitos. Was assigned to old wing's room on our first night. It was old and not deluxe although we book deluxe room. No need to look for balcony room as there weren't any sea view rooms. Noisy if u stay nearer to beach due to the happening pubs.

Evangeline G.
Canada
February 03, 2015
Amazing
food, service, location
fantastic, though it was windy, and rainy.

Mark A.
Australia
February 02, 2015
Great hotel
Ver large rooms staff very friendly close to beach
My wife and myself had great stay in boracay,hotel was very good loved the pool and pool side bar ,could not fault the place,staff very friendly and helpful,well worth the extra money but I think I would book room with pool entrance next time so when I wake up I just open the door and jump in for early morning wake up swim

Simon M.
United Kingdom
February 02, 2015
Perfect location, pleasant stay
Location, comfortable rooms, helpful staff
Our stay at the hotel was a pleasant one, but what you're really paying for is the location - it is literally a few steps from the beautiful white beach, the promenade, and a short walk to D'market (which contains lots of gift stores and restaurants).

ederliza E.
Philippines
February 01, 2015
Average experience
Food is a excellent, room is relaxing and location is accessible

roy H.
United States
January 31, 2015
Great hotel!
Location --central relative to surrounding restaurants and bars on beach strip). Accommodations -- excellent. Beach -- well maintained beachfront, lounge chairs only for hotel guests, good service.
Excellent stay! Would definitely come again. Minor problem -- poor Wifi in Royal Suite. Had hotel IT install router in room and troubleshoot twice without success. Spotty wifi connection likely from Christina's restaurant below Royal Suite.