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Recent customer comments

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All reviews (794)

Business travelers (132)

Couples (303)

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Families with older children (27)

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based on 794 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.7 Graham C.
United Kingdom
March 29, 2014
We Stayed here during the great Typhoon Haiyan
Comfortable. Staff Helpful. Good Food.
We stayed at the time that the great Typhoon struck the Philippines. Our stay was comfortable and the Staff were very helpful when the windows started to leak water into our rooms. It was all a great adventure, and despite a puddle in every room, we managed to keep calm and all four in our group actually slept well on that terrible night. The Staff brought towels and did a major mop-up in all of the rooms, and they later transferred us to executive rooms to make our stay even more bearable. A memorable stay to say the least. Excellent stay. Beds are a good size and very comfortable. Good Buffet Breakfast. A very reasonably priced hotel in a good central location. We will definitely come back soon.

9.3 Graham C.
United Kingdom
March 29, 2014
Good all round Hotel
Location. Good Staff. Big Beds
Excellent stay. Beds are a good size and very comfortable. Good Buffet Breakfast. A very reasonably priced hotel in a good central location.

7 Richard T.
February 13, 2014
fairly good
nice location
the hotel is near major malls in the Mnadaue City area

7 Rosemarenette B.
November 10, 2013
average okay
microwave inside the room, value for money, location
check out staff in front desk was not proactive and was waiting for my check out but did not tell me any if okay until i asked. front office staff that there is still my husband inside the room, i asked why did you not ask me? she did not replied, i told her that our car is in the 3rd floor and if you could check my reservation that is good for two, i was not also given a check out pass if i did not ask for one. not very good front office staff... :(

7 Trevor S.
November 29, 2013
The room, friendly staff, food
Good value hotel. Decent size room and the air conditioning worked well. Food in the restaurant was good. Staff very friendly. Not far from Ayala mall. Had problems with the hot water and wifi not available in the room. But would recommend the hotel.

10 Maricris R.
December 17, 2013
Fantastic! Real value for money
Staff, rooms, buffet breakfast
I had an excellent stay...everything was just great...very helpful and attentive staff...

8 lee R.
United Kingdom
November 11, 2013
very good hotel
breakfast, the rooms, staff
very good great breakfast, clean rooms, very friendly staff,, BUT they need to know how to cook a soft boiled egg

8 celerino E.
May 31, 2014
very good! highly recommended
friendly staff...near airport...good customer servie...

8.3 Miguel L.
November 01, 2013
Good Value for Money
Stonegrill menu choices, Close to Local Restaurants (Dong Juan, Rico's Lechon, etc), and Big room size
Good stay. Loved the Stonegrill menu options at the hotel's cafe.

8.3 Roslie H.
February 18, 2014
good, clean and friendly staff
friendliness, clean room and chaep.
love the breakfast...... close to shopping mall.... close to airport ..... clean room.... friendly staff...