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Excellent 8.3
Based on 825 reviews

Recent customer comments

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Excellent



based on 825 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 7.7
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.5
  • Food/Dining 7.8

Raymundo G.
Philippines
July 22, 2013
I was satisfied. The staff was friendly.
Friendly staff, nice room, food was okay.
Overall, it was very satisfactory. If I need a hotel in the Mandaue area, I will stay in Alpa again.

Krestine P.
Philippines
July 20, 2013
It was very convenient and accessible
Clean and Friendly staff
It was relaxing and accessible to go to malls and public transports are very accessible.

ERIC C.
Philippines
July 18, 2013
Comfortable Stay
Large Rooms, Delicious breakfast, Reasonable price
I had a great stay at Alpha Suites. The room is large, modern and clean . The buffet breakfast has a lot of spread. The location is close enough to major business center and shopping malls.

Aleksei G.
Russia
July 17, 2013
Excellent quality for money
big room, kitchenette, good breakfast
Good value for this money. Big room with kitchenette. Good breakfast buffet. Minus: internet only LAN and slow.

Allan C.
Philippines
July 16, 2013
Nice hotel superb staff, great big room
Accessible to transportation, near restaurant & mall
I had a great stay i use this hotel 2 times already when im in Cebu & i will use it again in the future.

June R.
United States
July 15, 2013
Average Stay, Look Elsewhere for a Better Stay
internet, taxis knew where the hotel was located, free breakfast
The hotel is average, facilities were somewhat clean. I found ants all over my desk when I first got there, but the bathroom was clean. Overall experience was negative because of the poor customer service. Upon arrival, the two front desk staff told me they could not find my reservation through Agoda and asked me to wait. Half an hour later I asked for a status update and was ignored by the front desk. I asked again and then they acknowledged me, however, they did not even look up at me. They told me the room was not yet ready, which would have been nice to know earlier. If you're looking to stay at a hotel at this price, I would opt elsewhere where there are more helpful staff and higher standards for its customers.

Hugo B.
Sweden
July 14, 2013
Nice hotel
Clean ,nice staff, good service
Without any problem , very friendly personell. Food witout any coplaint

Patrick M.
United States
July 14, 2013
Convinently Located
Location,Service,and Comfort
All in all,it was a pleasant stay,and convienent to the business i had to attend to.I will stay there again in the future if business calls for it.

Emevie C.
Philippines
July 13, 2013
Great stay love the king size bed
Spacious room, big bed, fast free wifi router
Me and my 6 yr old son had a good stay in this hotel, we love our bed room bec of the size and love the bed its big, hotel have wifi router. In total we enjoy our 2 nights stay in this hotel. Will be back again :)

Trevor P.
Australia
July 13, 2013
A pleasant comfortable hotel with nice staff
Nice clean room, great breakfast, & close to good shopping
An enjoyable stay with no problems, will stay here again next trip for sure.