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2015
Very good 7.6
Based on 1539 reviews

Recent customer comments

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Very good



based on 1539 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 8.0
  • Food/Dining 6.9

Hedda H.
Philippines
July 09, 2014
Okay
Nice room
Good hotel. Good hotel. Good hotel. Good hotel. Good hotel. Good hotel.

Patrick O.
United States
June 23, 2014
Overall the Hotel (new wing) is Very nice
Nice Room, Clean, Location
It was nice! Very modern room and spacious. It looks like its new so we had a great time with my mom. But the lobby does not look so good. We waited in the lobby for my sister to pick us up for a long period of time. The lobby needs a little bit of fixing. The chairs they have are nice but not comfortable it was hard and it wasn't homey. Lobby should be a face of the hotel but their lobby didn't give that feeling of being welcome and the floor was always dusty and dirty. The only thing they have in the lobby are those designer bench that are hard. The room was nice but I am just suggesting that they can actually improve the lobby.

Nizam N.
Singapore
June 21, 2014
A fully accessible hotel
Firstly, it is rather cheap. Secondly, it is near to shopping malls. Ayala shopping centre is like 5mins taxi ride and so is SM...Thirdly, there is a small 24hrs shop beside the hotel.
Quite pleasant

Janice B.
Philippines
June 21, 2014
My home when i am in Cebu.
Free wifi in room
Awesome

Larry C.
Philippines
June 19, 2014
Poor service, Dirty room with cockroach
Location
- At first the hotel was okay when I was in the Grand superior room, then moved to the superior room which was cheaper. It was actually in the old building. The room had dust behind the desk, did not have enough sockets and was dirty. I saw a cockroach on my 4th night inside the bathroom. Worst part is around 3-4am, someone opened my door suddenly. Fortunately the double lock prevented the person from entering. In the morning the manager explained that the housekeeping staff made a mistake on room check, and offered me a measly 10% discount. Sufficed to say, I won't be booking at this hotel again.

DEIPARINE A.
Philippines
June 17, 2014
comfortable
accessibility, good price and clean
The hotel is reasonably priced considering that its centrally located and with good rooms. Most importantly the room is clean and the bed is comfortable. Even if its beside the road, you could still attain the peace you need

KAMAL A.
United States
June 17, 2014
great
Loved it, swimming, internet

Joseph Q.
Philippines
June 17, 2014
Almost great until my room transfer and check out.
Attentive staff except when I checked out.
It's a good hotel. I would recommend it for other visitors due to its location and most of the staff are very attentive and helpful. However, I would recommend them to get a room in the new wing over the old wing since the room at the old wing is smelly, dilapidated, and generally horrible for its price. Please add staff when you have a queue and you need something ironed out. The staff was rude and did not attend to my needs. Likewise, please train them on IT (troubleshooting), specifically on how to save and print online check in of flight or designate a printer to your computer.

garry F.
Australia
June 15, 2014
Great stay
Staff at the diner
We had a great stay as we all was do when we stay there

Balchan R.
Canada
June 13, 2014
The room was ok for the price but i guess the lack
Wadding pool
The room was clean but lacked the basics like water and soap. The shower leaked and the toilet was leaking as well. Would have asked for a room away from the street as it became pretty noise early in the morning