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2015
Very good 7.6
Based on 1527 reviews

Agoda Verified Reviews

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Very good



based on 1527 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Staff Performance 7.5
  • Value for Money 8.0
  • Food/Dining 6.9

10 oliver D.
Philippines
January 17, 2014
Excellent..
Clean, friendly staff, fast service and safety.
The stay is diffinitely great,, with clean room, comfy bed, smell good, and friendly staff.

8.7 Kian T.
Singapore
January 12, 2014
Comfortable
Clean, comfortable beds and everything works in the room

9.3 Johanna K.
Philippines
January 12, 2014
Value for Money
big and comfortable bed; big room provided; big bathroom

7.7 Wong M.
Hong Kong
January 11, 2014
A value for money choice.
Good location, value for money and nice food in the restaurant
The hotel is under renovation, we stayed in the old wing. Facilities are a bit old but still clean and functioning. The room is big with large windows which gave a nice view of the city. The foods in the restaurant on G/F are tasty and not expensive at all. There is a bar at the roof with open area which is a good place to stay at night.

8.7 Kim B.
Philippines
January 04, 2014
Comfortable Stay
Location, Price, Staff
Everytime we are in Cebu we always book here. The hotel is centrally located so it is very accessible and easy to travel to and from, hotel staff are friendly too.

8 Sean O.
United States
January 02, 2014
A great location for an average hotel
Location, location, location
I really don't have an complaints about The Castle Peak Hotel. It is a perfectly fine hotel that is minutes away from almost everything. The rooms are clean though small-ish. I stayed in a bed with a "double" bed. It proved to be a problem for me. The double bed was 2 twin beds pushed together with a foam pad over the to. During the night I usually fell into a trench between the 2 twins. Normally this would be uncomfortable, but I have a back injury that this would aggravate to some extent. Breakfast is not included in the cost of the hotel room. It cost 200P per person for the morning buffet. The dining room is OK, but it has the ambiance and feel of a cafeteria. The buffet is OK and filling, but lacks variety if you are staying for awhile. The 9th floor bar has a great city view and some of the best, most helpful staff in the hotel. They will treat you well. The only real "issue" I had was that the hotel cost versus Agoda, etc is vastly different. I originally booked through Agoda for 2 nights and decided to extend my stay. To do this I had to check out of the hotel with my booking of approximately 1900 pesos per night and check back in with an approximately 2500 pesos per night. if you decide to extend do not go through the hotel. Overall this hotel is not a bad stay and is conveniently located to shopping and dining in Cebu and I would not hesitate to recommend it to the budget minded traveler. Stayed December 2013, traveled with family

5.3 TREVOR L.
Australia
January 02, 2014
choose another hotel - poor
staff, location, thats all
not recommended - hotel staff were nice but service was poor. had several things wrong with the room including insects, no bottled water to name a few which i handed a list to the front desk staff but nothing was ever done. next day i had to ask to change rooms and i had no response from the manager. i was also advised i could buy breakfast vouchers for a cost of 200php per person each morning at the front desk. they failed to confir with me if i wanted these or not and assumed i did so upon check out, they tried to charge me for breakfast vouchers i never used or even asked for. when i disputed the issue due to the staff member not advising us it was they even called the staff member who advised me of this instead of trying to waive the cost. i ended up walking out b ut still have not heard from the manager even though i asked for a call back.

7.3 Kenneth C.
United States
January 01, 2014
comfortable
clean, new, price
Room was well furnished, neatly kept and comfortable.

8.3 david T.
United Kingdom
January 01, 2014
very comfortable and clean
cleanliness, comfortable and all staff are friendly and helpful
Our stay in castle leak was very comfortable and I will definitely stay there again in the future

7.7 Pei C.
Malaysia
December 30, 2013
Comfortable room, friendly staff, value for money
Comfortable and clean room