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2015
Very good 7.6
Based on 1539 reviews

Recent customer comments

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Very good



based on 1539 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 8.0
  • Food/Dining 6.9

Dennis C.
Philippines
September 29, 2013
relaxing and comfortable
clean, quiet
very clean, accomodating, near casino and relaxing

Dennis C.
Philippines
September 29, 2013
relaxing and comfortable
clean, quiet
very good and staff are ok, parking space is big and food is great

Dennis C.
Philippines
September 29, 2013
relaxing and comfortable
clean, quiet
very good and staff are ok, parking space is big and food is great

Dennis C.
Philippines
September 29, 2013
relaxing and comfortable
clean, quiet
very good and staff are ok, parking space is big and food is great

Thesa G.
Philippines
September 29, 2013
Comfortable Stay, Spacious & Clean Rooms.
Easy access to transport, Near shopping malls and restaurants, Value for your money
We were travelling as a family and our stay was very relaxing, just minutes and we are already at the nearby big shopping malls in Cebu. The staff are friendly. I recommend this hotel to anybody who wants a nice place to stay and also a good value for your money.

Bruce R.
United States
September 28, 2013
Unfortunately, I Cannot Recommend the Castle Hotel
Cleaniness, Friendly Staff, Swift and Continuous Internet
Unfortunately, I can not recommend this hotel for the following reasons: (1) It is in a disgusting and unsafe neighborhood; and is far from anything a foreigner would be interested in. (2) Related to #1, ALL of Cebu is the collection of the worse things a run- down city offers: streets which often lack sidewalks which requires you to walk in the streets [including the area around the Castle Peak, which given the way driving is done here could be lethal, [3] there is no charming section of town, and [4] it has an unbelievable amount of traffic for a regional capital. It has, in fact, become a mini-Manila which; after visiting 75 countries, is my least-favorite city. In short, AVOID CEBU CITY ENTIRELY IF YOU CAN. (3) Through the internet I paid about $43 a night for three nights. This is neither a small nor large amount and turns out to be just about the same figure the internet wa showing. What really disappointed me is that after checking several websites that channel hotels, and seeing that breakfast was included in the price, I arrived at Castle to be told I would have to pay 200 pesos (roughly $4.5 US) per head for breakfast. I declined that opportunity. But, the tour de force was my discovery of perhaps the most illogical item I have ever encountered. I learned from the staff it is called a "cooler." Do you know about these? It looks just like a hotel fridge so we turned it on and two hours later it was one hair away from warm. I called the front desk to be told that for $43 we don't have a refrigerator but a cooler. Talk about turning off a customer for no god reason. I was so dumbfounded by this cooler thing [even Asian hotels that charge $14 have a real fridge in their rooms] that they delivered an actual refrigerator to my room (mirabile dictu!) However don't assume you will get one. For the above reasons, I cannot recommend the Castle Peak; and truly strongly recommend you give Cebu City a miss entirely if you can.

gerlyn G.
Philippines
September 26, 2013
fun, enjoyable
convenient near to restaurant, mall and accesible going to airport
its was good, water is strong, comfortable stay and strong aircon.

Miguel S.
Philippines
September 25, 2013
Nice, comfy, and value-for-money.
Comfortable beds, tv channels available, breakfast.
Overall it was good. I found the bathrooms a but small but it was not really a big deal. Breakfast choices were also good.

bandar A.
Saudi Arabia
September 16, 2013
Good service
Its near in the malls,quite ate night and they have good service.
Its not expensive hotel but they have good services: food,hotel staff,the rooms are new,comfortable bed and tidy bathroom with bath tub..Highly recommended...

bandar A.
Saudi Arabia
September 16, 2013
Insanely comfortable during our vacation.
The food really good. Attentive staff. Clean environment.
We had a good time during our vacation. The people are so polite there the help us in our needs. We had a spacious at the executive room really affordable. We satisfied everything, value for money,near at the malls, and easy to get taxi.