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Excellent 8.5
Based on 705 reviews

Recent customer comments

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Excellent



based on 705 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.8
  • Food/Dining 8.1

Tek G.
Philippines
May 28, 2012
Great place to stay
Good location and good hotel
the hotel is located in a good location beside a mall. there are many restaurants to eat . one of the best restaurant is canvass . there is a starbucks and ucc coffee shop. there are also a lot of shops and a supermarket that you can buy the local produce that you can bring home. the hotel have wonderful rooms and good bed. the breakfast is good with lots of native delicacies. the service are wonderful and the staffs are attentive. you also feel safe because the hotel have the security equipment to check your things before you go in. i will recommend anybody to book this hotel when they go to cebu.

diana C.
Philippines
May 25, 2012
Nice hotel
Convenient location
I got a few bed bugs bites on my thigh and legs. I believe it's from the matress.

Annaliza B.
Philippines
May 23, 2012
"Great location but small rooms
Staffs' friendliness and abvious service mind
ME and my sister had a nice stay. The staff are very friendly and helpful However, there were two points and were a little disturbing. I work in a hotel as well so I am a little curious whenever I stay in other hotels on my travels. I went to the hotel lobby's toilet which was near the lifts and saw a broom and a dust pan placed just outside the toilet and was actually very visible to guests. Its a first ffor me to see that and considering I was staying at the Marriott! Another thing that was not very comfortable was how the Bell Men use the same elevator as the guests when taking luggages to guest rooms. Its not a big issue I guess but it can be disturbing at times. otherwise, our stay was superb and the location of the hotel is perfect!

EMMA S.
Philippines
May 19, 2012
Lovely hotel
Great location with good facilities for recreation
Great location accessible to Ayala Mall with it's many shops, dining and entertainment outlets. We will be pleased to recommend the hotel to our friends.

GEH C.
Malaysia
May 08, 2012
Pleasant hotel in Cebu.
Comfortable, clean and near a nice mall.
Room is good, and hotel is near a mall that has nice restaurants and shops. Easy to get taxis to and from the hotel. Pleasant staff as well. Good place to stay for business and leisure in Cebu.

Junzhong L.
Malaysia
May 07, 2012
good location
nxt to ayala mall
Great hotel with great service. Just next to Ayala Mall which is very convenient. Buffet is overpriced with not much selection. Also not far from Mangos Avenue which is a plus. Would stay there again next time I go cebu.

Michael M.
Philippines
May 01, 2012
A Pleasant stay...
Nice location, friendly staff
Hotel is not that new but looks and feels well maintained. Bathroom tub had stains that meade us think twice before making a bubble bath for our 4 yr. old daughter. Although situated in the business district, it has a nice location since it is right beside a mall.

John P.
United States
April 27, 2012
Great location to Mall, but too noisey
Location great to walk to Mall
The location is Great to Walk to Ayala Mall (next door), however rooms are small, there is too much construction noise surrounding the Hotel, and too much street noise from the traffic into late hours of the night and early morning. Unless on bussiness - consider more quiet locations. Access to the Mall and Restaurants in the Mall complex is great. Pool is too small to enjoy. Rooms are small compared to other locations we stayed.

MINGLI H.
Singapore
April 26, 2012
Excellent service and facilities
Clean, excellent service
although the hotel is off mactan beach, we can conveniently take a taxi there. serrounding the hotel there is a couple of shopping mall that has a good range of retail outlets. hotel facilities are all well kept and clean. overall we enjoyed the stay there.

SUHYUN B.
South Korea
April 25, 2012
clean and good service
swimming pool. shopping mall.
Ayala shopping mall Just 5mins away from the hotel