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Very good 7.7
Based on 596 reviews

Recent customer comments

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Very good



based on 596 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.0
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

Hua T.
China
June 21, 2012
Great location bu small rooms
Clean, friendly staff and good location
The room is really really small. The tiny sink is located under the tiny TV. The bathroom is almost like not existed. I went there with my mother so I felt really uncomfortable staying so close to her all the time. But it's good for shopping and eating around the town, I had a good time just wish the room was a little bit bigger. The breakfast was not remarkable.

Mark B.
Australia
June 20, 2012
Quiet Location / Huge Rooms
Rooms / Close to Mall / Quiet Location
MY 5th or 6th Stay at this hotel and i keep going back as love the Huge Rooms and Balcony (I smoke so prefer smoke outside room) Close to Ayala Mall and Nightlife of Cebu !! hard to get a taxi sometimes and have to go main road to flag one down !! Internet not that good except on Ground Floor dining area but you have access to there Business centre if required.

Chia A.
Singapore
June 20, 2012
Small bathrooms & not value for money!
Decent location & close to shopping and city
The location was ok. Price paid was not value for money for the room & small toilet. There was no place to put toiletries with no cotton buds or even tissue box! The aircon was not cold and was loud making sleeping difficult. The breakfast was also way below average with the small coffee house/cum pub. Hotel staff was ok.

Chik Y.
Malaysia
June 15, 2012
Decent location but great service
Service
The Cebu grand is not in a great location. Nothing much within easy walking distance; Robinson's is about 30 min away along a dirty and dusty road with not much to see. But it is only P100 to SM Mall and less to Ayala. And metered taxis are easy to get. It is also P100 to Downtown and to Tops so overall not a bad location. The daily breakfast changes everyday and some days it is very good. There is always some Filipino food in the spread which is fairly modest. Service during our entire stay was impeccable from check in to check out. The bell boys are a wonderful source of information on the sights and food of Cebu. Free wifi and good throughout.

robert J.
United States
June 07, 2012
"Lovely hotel and service with a smile
great location good service priceis is right
i have stayed there many times and every time i come back i see the same faces and families so that must tell you something about the hotel. a very quiet hotel to relax and spend time at just a hop skip away from ayala mall which is a great place to eat and shop till you drop.

Todd G.
Australia
June 05, 2012
big rooms
size of the room
first time i have stayed here we got in late that night staff were very friendly and helpful. had to get up early next morning to catch super cat to ormoc. staff were friendly in arranging things for us. bed very comfortable and room clean and good shower. handy to malls

Todd G.
Australia
June 05, 2012
good size rooms
location
stayed here a couple of days earlier once again room was big clean and comfortable bed shower was hot. had more time this time pool was good and staff friendly and helpful was stay here once again

Marites G.
United States
May 29, 2012
Nice staff, but place was not too decent
breakfast was k , rooms were decent size
Pictures were decieving in the website, rooms are big but lack in amenities like hair dryer. carpet musty. Nice staffs, breakfast was ok for the price

Jeffrey J.
Australia
May 25, 2012
Very tired hotel
Breakfast was very good
As a tourist not in right area needed to cab everywhere

allan T.
Australia
May 24, 2012
Good hotel, well positoned and priced
Neat tidy rooms with balconies, comfortable large living rooms, pool and nice resturant.
Loved the hotel, friendly staff, positioned close to many attractions