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Very good 7.7
Based on 590 reviews

Recent customer comments

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Very good



based on 590 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 5.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

iain M.
Australia
November 19, 2011
lovely hotel and service with a smile
central location
very good rooms clean close to a lot of good things close to good transport closr to airport close to a lot of good restrants rooms good size rooms clean hot water good service the rooms are not dear friendly people good beds clean beds i would like to go there again

Brendan T.
Ireland
November 18, 2011
V good service and good location
Service of Staff, good location
ome areas a still a bit tired and dated although renovation are on-going. Staff are very helpful and friendly. Unfortunetly the food is not up to standard.

Maria T.
Philippines
November 16, 2011
Nice hotel
Service is excellent.. good job for all cebu grand staff
A very clean and big room. Service is excellent. Though the nearest fastfood is only mc donalds.

Josephine C.
Philippines
November 16, 2011
good hotel to stay in... good room...
location - it's near in malls
the room is good though the comfort room is not that good... they should improve more on their cr...the rest is ok..

Bjoern U.
Norway
November 16, 2011
OK hotel
Good location and nice staff
the best with this hotel is it's location. but the staf vas very nice. the hotel it self (room) need a upgrade.

Joel B.
Philippines
November 16, 2011
Old hotel but worth the stay
Nice and quiet. With full gym and pool
Only stayed for a night but it was worth it. The room was a bit old but was surprisingly big. Did not have a chance to sample their inhouse restaurant food though. The hotel does have a gym and a pool. Unexpected for a hotel of this size. They also featured some WIFI facilties but did not have the chance to try it though. The location of the hotel is great for those who want to stay in a safe place but relatively away from the noise and from the hustle and bustle of the city. The disadvantage however is that it is difficult to find a better restaurant or places of interest nearby. In general, the hotel was a bit old and boring but does have facilities not common for hotels of this size.

Raffy S.
Philippines
November 14, 2011
Very nice and comfortable rooms, got an upgrade!!
Professional Service, Internet was ok, Rooms big
We stayed in the superior deluxe room and we liked it. Everything was in order, Staff are nice. The only problem we had was with the toilet. I dont think the design of the toilet goes to the elegance of the rest of the room. I hope they can renovate the toilets, it felt so awkward when you see a superior room with a poorly designed bathroom.

rosalie D.
Philippines
November 14, 2011
Great hotel with a welcoming, friendly staff..
The people who work at the hotel, and front office was absolutely helpful.
The hotel is somewhat far from all the amenities that i am always seeking massage, money changer, coffee, etc.... However, it compensated with the top service with everyone who work at the hotel, I commend each and everyone of them. I will certainly recommend it all my friends and business colleagues. It was indeed surprising to get a service as good as i got.

Stephanie A.
Philippines
November 11, 2011
Accommodating staff
clean rooms, good staff
The staff was extremely accommodating and friendly. I was sick for part of my stay and they made sure to bring up my breakfast to me though it was supposed to be buffet served in the dining area (the breakfast that came free with the booking). I did have a problem with the wifi though. My associate was able to connect though it was very slow. I however was unable to connect at all. For what reason I don't know. They kept giving me additional usernames and passwords but to no avail. Nevertheless this is a fairly okay hotel for the price and though not central for my purposes, it's still only 5mins or less away from the central business district.

Maria H.
United Kingdom
November 10, 2011
excellent hotel with friendly staff
Quite , clean , spaciuos room
i'm glad i had this hotel, very close to ayala shopping mall. the hotel is safe , clean and the staffs are very kind and friendly. the only thing which i dont agree with is the swimming pool are quite smaller that i expected but apart from i like this hotel and im happy to stay there again.