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Very good 7.7
Based on 596 reviews

Recent customer comments

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Very good

based on 596 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.0
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

Stephen B.
November 28, 2011
Great Service
Great customer service!!!
Room was clean and tidy, great value for money and staff were awesome!!! Every time we got back to the hotel, there would be a staff member to help bring all our belongings to the room.. (very handy when you're carrying a baby. Views were not great but the service more than made up for the lack of views from our room.

jeff T.
United States
November 25, 2011
This place ain't so Grand
The tv was ok
upon check in, went into my first room with the bellhop. i checked the bathroom, and on the ground was like the biggest roach i've ever seen. huge. that pretty much ruined my stay. they immediately moved me to another room on the 7th floor, but still i figured the whole place was infested with them. the "pool" is on the 7th floor too. they call it a pool, but it's more of a bath tub. it's smaller than the kiddie pools you find at most places. maybe room for 4 people max. no kidding. i would never stay at this hotel again.

Maria F.
November 21, 2011
My favorite hotel in Cebu
near the capitol, accommodating staff, will get you taxi whenever you need one, room is clean, with wifi, led tv and bath tub
as usual, had a great stay in this hotel. altho food is so-so, the approved request for a late check-out without additional fee made the stay complete. one ride away to ayala malls, and to buffet restos.

iain M.
November 19, 2011
lovely hotel and service with a smile
central location
very good rooms clean close to a lot of good things close to good transport closr to airport close to a lot of good restrants rooms good size rooms clean hot water good service the rooms are not dear friendly people good beds clean beds i would like to go there again

Brendan T.
November 18, 2011
V good service and good location
Service of Staff, good location
ome areas a still a bit tired and dated although renovation are on-going. Staff are very helpful and friendly. Unfortunetly the food is not up to standard.

Maria T.
November 16, 2011
Nice hotel
Service is excellent.. good job for all cebu grand staff
A very clean and big room. Service is excellent. Though the nearest fastfood is only mc donalds.

Josephine C.
November 16, 2011
good hotel to stay in... good room...
location - it's near in malls
the room is good though the comfort room is not that good... they should improve more on their cr...the rest is ok..

Bjoern U.
November 16, 2011
OK hotel
Good location and nice staff
the best with this hotel is it's location. but the staf vas very nice. the hotel it self (room) need a upgrade.

Joel B.
November 16, 2011
Old hotel but worth the stay
Nice and quiet. With full gym and pool
Only stayed for a night but it was worth it. The room was a bit old but was surprisingly big. Did not have a chance to sample their inhouse restaurant food though. The hotel does have a gym and a pool. Unexpected for a hotel of this size. They also featured some WIFI facilties but did not have the chance to try it though. The location of the hotel is great for those who want to stay in a safe place but relatively away from the noise and from the hustle and bustle of the city. The disadvantage however is that it is difficult to find a better restaurant or places of interest nearby. In general, the hotel was a bit old and boring but does have facilities not common for hotels of this size.

Raffy S.
November 14, 2011
Very nice and comfortable rooms, got an upgrade!!
Professional Service, Internet was ok, Rooms big
We stayed in the superior deluxe room and we liked it. Everything was in order, Staff are nice. The only problem we had was with the toilet. I dont think the design of the toilet goes to the elegance of the rest of the room. I hope they can renovate the toilets, it felt so awkward when you see a superior room with a poorly designed bathroom.