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Very good 7.7
Based on 596 reviews

Recent customer comments

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Very good

based on 596 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.0
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

rosalie D.
November 14, 2011
Great hotel with a welcoming, friendly staff..
The people who work at the hotel, and front office was absolutely helpful.
The hotel is somewhat far from all the amenities that i am always seeking massage, money changer, coffee, etc.... However, it compensated with the top service with everyone who work at the hotel, I commend each and everyone of them. I will certainly recommend it all my friends and business colleagues. It was indeed surprising to get a service as good as i got.

Stephanie A.
November 11, 2011
Accommodating staff
clean rooms, good staff
The staff was extremely accommodating and friendly. I was sick for part of my stay and they made sure to bring up my breakfast to me though it was supposed to be buffet served in the dining area (the breakfast that came free with the booking). I did have a problem with the wifi though. My associate was able to connect though it was very slow. I however was unable to connect at all. For what reason I don't know. They kept giving me additional usernames and passwords but to no avail. Nevertheless this is a fairly okay hotel for the price and though not central for my purposes, it's still only 5mins or less away from the central business district.

Maria H.
United Kingdom
November 10, 2011
excellent hotel with friendly staff
Quite , clean , spaciuos room
i'm glad i had this hotel, very close to ayala shopping mall. the hotel is safe , clean and the staffs are very kind and friendly. the only thing which i dont agree with is the swimming pool are quite smaller that i expected but apart from i like this hotel and im happy to stay there again.

Farah Z.
November 10, 2011
accessible to the giant malls,great location
wide and clean rooms
we enjoyed staying at cebu grand hotel with welcome drinks and accommodating staff.the room was so wide and clean ,very affordable.the place is accessible to public transport .it's very near to the ayala mall you can even walk to reach the shopping centers.we enjoyed eating the buffet breakfast it was a superb one/.we have an unforgettable experience staying at the hotel.

Roland H.
United States
November 09, 2011
Nice hotel with great staff
Wifi works well, clean rooms
This hotel was very nice, had a great staff working up front, wifi worked very well which was a bonus, and was in a good location, an easy cab ride to the surrounding areas.

Paul S.
United States
November 06, 2011
wonderful hotel with friendly, accomodating staff
friendly staff, great location, super breakfast
We are very comfortable here. Occasionally, there are noisy groups staying here, but the situation is quickly addressed. We are staying here for at least 7 weeks, and would stay longer if a very competitive rate could be negotiated. For long stays, an additional storage cabinet would be helpful, but not absolutely necessary.

Felix A.
November 06, 2011
great hotel and service with a smile
location is near shopping malls
nice place, it upgraded me to a presidential suite, it was an experience.... thanks

Darren W.
November 05, 2011
Lovely hotel and service with a smile
Big room and the food was awesome
Only there one night but it was a nice stay. The only problem I had with the hotel is that they don't mind reminding you that they take no responsibility for anything that goes missing in your room, However they don't offer a room safe to store your valuables. You will have to carry them on you in the street.

VijayaBaskar T.
October 27, 2011
Service With a Smile
Big Rooms & house keeping is good
Hotel rooms are good. but they are charing even for local mobile calls. ( to call cab driver .. etc..) Swimming pool is very small but location is good in 7th floor. totally worth to stay

Paul C.
October 18, 2011
Great value hotel
In a quiet street, close to Ayala shopping center
This is one of the best value hotels in Cebu. Clean, spacious rooms, a nice pool, excellent staff. The gym needs an upgrade but everything else was excellent. Breakfast was superb. I cannot fault this hotel for what you pay.