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Cebu Grand Hotel

Cebu Capitol Complex, North Escario St., Cebu City, Cebu, Philippines 6000 (Show on map)

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Hotel Area: Cebu City Number of Rooms: 100
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
504 reviews

Value for Money
7.7
Location
7.6
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.5
Food/Dining
7.1
All reviews (504)
Sylvia M. Families with older children Philippines, July 11, 2012
The hotel is not "grand" as its name.

buffet breakfast is good
6
Though I paid for 2 rooms w/ capacity of 3 pax each (we are 6 in the family), I was made to pay P5,700 for 2 extra beds because I indicated 3 adults, w/c I meant as 3 adults per room. Anyway, I just paid to end the discussion because the hotel personnel is not open to my explanation and negotiation. I just felt it turmed out to be more expensive, instead of enjoying the discount in the agoda deal. We were also charged for borrowing a plate and spoon and fork (w/c we returned after using, no breakage)and also for heating food once in the microwave oven.
Alan M. Solo travelers Australia, July 10, 2012
older type room but clean and tidy

i liked the staff there friendly and helpfull
7
nice little place good size pool and plenty of room to relax in resterant and bar,
Ivy H. Families with young children Philippines, July 09, 2012
very good hotel

very good hotel, staff are very accomodating
9.3
staff welcomes you with a smile and are very much willing to give suggestions.hotel is very clean but i think is priced too high.what i just don't like most is the fact that we still need to deposit a certain amount before we check in even of we have already paid our accomodation online.
Arianne A. Couples Philippines, June 30, 2012
great service and great accomodation

i liked the fact that they upgraded my room into deluxe w/o any fee..
9.3
great location. great room plus the staff hotels are very friendly and helpful.
Chia K. Couples Singapore, June 15, 2012
Small bathrooms & not value for money!

Decent location & close to shopping and city
5
The location was ok. Price paid was not value for money for the room & small toilet. There was no place to put toiletries with no cotton buds or even tissue box! The aircon was not cold and was loud making sleeping difficult. The breakfast was also way below average with the small coffee house/cum pub. Hotel staff was ok.
Scott K. Solo travelers United States of America, June 14, 2012
Is there anything GRAND at this hotel?

location
4.7
I was not pleased with the room in the hotel. There was doo-doo in the toilet when i entered the room which made it obvious that it wasn't cleaned well. The room is stripped down completely. Nothing about the place made me feel good or comfortable. 20 year old carpet squares on the floor were damp and i felt i needed to keep shoes on my feet. The mini bar was completely empty with a list of contents next to it saying it contained drinks which i would be expected to pay for upon leaving.
Hotel Feature Tip: Spend a little more and get a better hotel.
Charles C. Solo travelers United States of America, June 13, 2012
Nice location with Cebu city

Fairly close toeverything within Cebu City
7.7
Staff was courteous.. Excellent food... comfortable room.. Good location close to main historic attractions in Cebu. Like the san nino old historic church. Magellan cross. Mactan island withLapu lapu shrine... close tobeautifulresort beaches of Mactan island.
Sightseeing/Attractions Tip: Magellan cross and Lapu lapu shrine on Mactan island
Mark B. Solo travelers Australia, June 08, 2012
Quiet Location / Huge Rooms

Rooms / Close to Mall / Quiet Location
6.3
MY 5th or 6th Stay at this hotel and i keep going back as love the Huge Rooms and Balcony (I smoke so prefer smoke outside room) Close to Ayala Mall and Nightlife of Cebu !! hard to get a taxi sometimes and have to go main road to flag one down !! Internet not that good except on Ground Floor dining area but you have access to there Business centre if required.
Robert P. Solo travelers United States of America, June 04, 2012
"Lovely hotel and service with a smile

great location good service priceis is right
8.7
i have stayed there many times and every time i come back i see the same faces and families so that must tell you something about the hotel. a very quiet hotel to relax and spend time at just a hop skip away from ayala mall which is a great place to eat and shop till you drop.
Nightlife Tip: very close to all the action in town
Chik F. Families with young children Malaysia, May 30, 2012
Decent location but great service

Service
8
The Cebu grand is not in a great location. Nothing much within easy walking distance; Robinson's is about 30 min away along a dirty and dusty road with not much to see. But it is only P100 to SM Mall and less to Ayala. And metered taxis are easy to get. It is also P100 to Downtown and to Tops so overall not a bad location. The daily breakfast changes everyday and some days it is very good. There is always some Filipino food in the spread which is fairly modest. Service during our entire stay was impeccable from check in to check out. The bell boys are a wonderful source of information on the sights and food of Cebu. Free wifi and good throughout.
Restaurant Tip: Try sutukil for seafood if you have not. Best place is in Mactan. Don't let those paid-on-commission basis "barkers" pressure you into choosing one too soon. Compare prices and see if the seafood is fresh. You can even go inside and check if the view appeals to you.

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Customer Reviews - Cebu Grand Hotel, Cebu

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