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Recent customer comments

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Very good

based on 2116 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

8.3 Daniel U.
July 18, 2015
Excellent service clean room fast checkout
Service cleanliness and fast checkout location

6.7 Gerald P.
United States of America
July 31, 2015
Park Lane Used to be Good
Nice lobby, ecellent location, good parking.
The Park Lane has some nice rooms, but also some very dumpy ones, with dirty carpet, undersized bathrooms, less furniture than standard, etc. I think they probably reserve the dump room for people who book with Agoda, so if you want to pay full price, give them a try, but if you think Agoda is a good idea, skip the Park Lane.

6.7 christopher O.
July 08, 2015
1. The doormen 2. environmental cleanliness 3. staff generally helpful
generally ok

10 Eric V.
United States of America
June 22, 2015
Nice hotel

10 YONG T.
June 14, 2015
good trip
room and foods

9 Tony P.
June 12, 2015
Aging, but good overall
Gym, Location, Friendly staff
The room is nothing fantastic. It's old, and it's irritating there was no bedside table and no power outlet next to the bed. Otherwise, it's a great location, the gym is fantastic for a hotel gym, and the staff was very friendly. It's also good value for money.

7 Dante N.
June 24, 2015
Great Location...Crowded in the Lobby.
location, location and location only
it was good but , some staff in the lobby are not that welcoming...they entertain more on tourist rather than locals who is also a paying customer.

5.3 Laarni D.
June 03, 2015
Bad room, we took the superior room but it smells
Staffs, chefs
The room was the worst , stinky .but good staffs

5.7 Joseph R.
United States of America
June 02, 2015
Chef eats from spoon he cooks with
Location, rooms staff
Chef eats from the spoon he cooks with it is discusting

8 Angelika F.
June 03, 2015
Comfort Location Ambience
Comfort Location Ambience
Each visit to Cebu we selected this hotel for its value for money, well-kept rooms, attentive staff, wide selections of buffet locally and internationally. Not to mention the easy access walking distance to Ayala Mall and if you want to visit the heart of Cebu - Mango Avenue its only 10-minute drive away where all things are happening day and night!