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2015
Very good 8.0
Based on 2128 reviews

Recent customer comments

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Very good



based on 2128 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

9 CLARK B.
United States
August 31, 2015
Great hotel but WiFi is a problem
Well-appointed room; convenient location; excellent staffI
I was pleased with all aspects of the Parklane, especially its delightful staff, but the hotel has one problem: WiFi which is super slow, crashes, or requires endless sign-ins. It was tolerable since I was here for leisure, but I would think twice about staying here if I was in Cebu on business.

9 Larry S.
Philippines
August 30, 2015
Very good
Hospitality
Very nice

9.7 MATTHEW S.
Philippines
August 27, 2015
Best place to stay while in Cebu City!!
Location, service and room comfort. Good place to unwind and relax.
Great!! Good food, good location and great place to stay!!!

8.7 LI Y.
China
August 26, 2015
Different price from when i booked
Superior room and nice buffet
Good. But too expensive, especially when i got there, they charged me 800piso more per night even though i've booked from agoda. they told me this is a complusive tax, i don't know whether it is true, but i did not have any choice. Be careful about that!

6.7 Olesya S.
Russia
August 25, 2015
Close to shopping mall
Location close to shopping mall
Very noisy house keeping staff worked at nite time. Extemely slow check in

5.3 MATT B.
Philippines
August 24, 2015
This is not a four-star hotel. Please.
Location. Just the location. Really, just the location.
Upon checking in, it seemed like I was invisible (it seemed other guests were). The frontdesk staff were horsing around like kids in a playground. They were talking to a non-guest who may be a common acquaintance who just dropped by. Their conversation was quite animated that they were all oblivious to the fact that it was check-in time and people were waiting. I realized a stark difference between this hotel and the other hotels across the street on how the frontdesk staff behaved. The rooms seem old, not very four-star-ry. The breakfast buffet the next day was an embarrassing and annoying incident... I and an invited friend were denied entry to the restaurant because my name was not on their list. Even if my Agoda booking had "Breakfast included", the reason given to me was the amount I paid for my stay did not qualify me for free breakfast. It took time for me to make heads and tails of that statement because I surely did not pay something that cheap. Of course I fought back after getting over the shock and embarrassment. However, we were just given a plated breakfast... And they rated themselves a four-star hotel. Puh-leeezzz...

8.7 Mary S.
Philippines
August 13, 2015
Goodnight 's rest
Location location location
Good

7.3 Marvin F.
Philippines
August 11, 2015
Plus here, minus there...
Location, polite staffs, food ok.
Check-in was bit slow. But it was worth the wait coz we were given free extra bed (mattress so horrible) when the 2 double beds on a non-smoking room we requested wasn't available...thanks to Wella. But, when we're about to order breakfast the following day, noticed that the phone wasn't working. Wasted more than 2hrs trying to fix the issue...and front desk even hesitated to extend our check out time! What a shame after they wasted our time and envaded our privacy due to their technical issues. Also, Filipino Breakfast meal options were misleading (options not presented well)!

9.3 Mary P.
Philippines
August 11, 2015
Location, gym and staff
Location, gym, very nice housekeeping staff
i will stay there again on my next vacation. I like that they have a proper gym, coffee shop offers very nice lunch/dinner buffet selection. Walking distance to the mall and other restaurants

6.7 Werner T.
Switzerland
August 10, 2015
first time back again
location, Gym, food
after the 5 last overnights at Mandarin Plaza did like to try Parklane again, same Price but no breakfast and rooms not as big as at Mandarin Plaza, rest all fine but as Long as Mandarin Plaza holds the Price will stay there again