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2015
Very good 8.0
Based on 2161 reviews

Recent customer comments

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Very good



based on 2161 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

Carl B.
United States
September 14, 2015
How to sour an otherwise pleasant stay by accusing
Easy to get a cab, close to Ayala Mall, pleasant weather.
Give your review a title. "How to sour an otherwise pleasant stay by accusing a guest of stealing the dried mangos, peanuts and one emergency light." Upon checkout I was present in the room as a young man took inventory of the food and beverages available in the room. He asked if I ate the dried mangoes and peanuts. I replied there were none in the room when I checked in. He radioed to someone and seemed OK with their response. No apology. When I checked out ( I removed name) at the front desk asked if I had noticed an Emergency Light in the room. I told her I did not. She then went on to explain what the light was like and its function. What is going on here? First I am accused of stealing dried mangoes, then peanuts then an emergency light? I was not going to say anything but now I am upset. The last two bottled waters had the sealed tops manipulated. Perhaps they are using old used bottles with tap water to place in the rooms? Secondly the soaps are being sandwiched together to make them appear as one bar of soap? Two used soaps are put together then re-wrapped? Perhaps the new bar of soap is sold and the two used sandwiched bars placed in the guest rooms. First impressions are important but last impressions are what one remembers.

Raquel M.
Philippines
September 14, 2015
Will definitely come back
clean, cozy, value for money

DAVID W.
Australia
September 09, 2015
accommodation
food excelent
Good

Faye V.
Philippines
September 08, 2015
expect the unexpected
location,security and cleanliness
I FELT UNSATISFIED SINCE THE AIR CONDITION WAS SOMEHOW DEFECTIVE..

Pablito D.
United States
September 08, 2015
average
location location location
Its ok..the gym attedant is nasty that short fat guy

Giselle R.
United States
September 07, 2015
Greatest
Great food, location and service...
Pleasurable

Bea B.
Philippines
September 04, 2015
Nice comfy hotel
location, comfortable, clean
The stay was very comfortable. Bed is clean and comfy. Room space is enough. Staff were friendly but took a little while to assist our needs. Everything was great. Only problem is slow wifi connection and the pool is dirty. Overall, the stay was nice. I would love to stay at the hotel again since it is just near ayala. The cost is kind of expensive compared to other hotels though but worth it. We were charged 5hun for cheking early at 7am.

Hernie M.
Singapore
September 02, 2015
Fast housekeeping!!
housekeeping, location and amenities
fantastic however no water boiler in room. Need to request. Overall stay was pleasant!!

CLARK B.
United States
August 31, 2015
Great hotel but WiFi is a problem
Well-appointed room; convenient location; excellent staffI
I was pleased with all aspects of the Parklane, especially its delightful staff, but the hotel has one problem: WiFi which is super slow, crashes, or requires endless sign-ins. It was tolerable since I was here for leisure, but I would think twice about staying here if I was in Cebu on business.

Larry S.
Philippines
August 30, 2015
Very good
Hospitality
Very nice