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2015
Very good 8.0
Based on 2163 reviews

Recent customer comments

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Very good



based on 2163 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

Emma J.
Philippines
July 21, 2015
Parklane stay
Cleanliness, staff courteousness,
During registration, the front desk lady is unable to find my reservation even if I have the reservation ID. She then suggested that I email the registration to their supervisor. I took a seat and proceeded to do so. Upon looking at the front desk, I could see that a lot of people were checking in. It took an hour with me finally falling in line again to get my room. I think she totally forgot about me waiting for her. Another minor incident which I didn't like was when I couldn't use my key card. I went up to the front desk only to find out that the key card machine wasn't working. It was inconvenient to wait so after about 20 minutes I told the front desk lady that I would like to get my lunch and be back later. After about 30 minutes, I came back only to find out that that front desk lady had gone out for lunch and the other ladies is unable to give me my key card because they were attending to other people checking in and checking out.

Joanna I.
Philippines
July 21, 2015
Nice hotel
Location room food
enjoyed it

Diora B.
Philippines
July 20, 2015
Comfortable and accessible
I love the room. Its cozy and the windows are a good aspect of the room.
It was a good value for money

Daniel U.
Philippines
July 18, 2015
Excellent service clean room fast checkout
Service cleanliness and fast checkout location
Great

victoria M.
Australia
July 11, 2015
clean, quite,friendly, rooms were spacious,
big and comfy bed, clean, friendly staff
It was a short stay but I find the hotel clean and friendly staff. I had no chance to dine any of the restaurant because I had invitation all the time. Don't worry next time on my visit I will stay longer.

Patrick R.
Philippines
July 08, 2015
Good Location
Location, location gym
Stay was overall good. I was in Cebu for business so it was good enough for business. If you're in Cebu for holiday, then not really the place to stay

Patrick R.
Philippines
July 08, 2015
Good Location
Location and the Gym
Stay was overall good. I was in Cebu for business so it was good enough for business. If you're in Cebu for holiday, then not really the place to stay

christopher O.
Singapore
July 08, 2015
n.a.
1. The doormen 2. environmental cleanliness 3. staff generally helpful
generally ok

Dante N.
Philippines
June 24, 2015
Great Location...Crowded in the Lobby.
location, location and location only
it was good but , some staff in the lobby are not that welcoming...they entertain more on tourist rather than locals who is also a paying customer.

Marc F.
United States
June 23, 2015
Stayed there many times
Location. Close proximity to Ayala Mall
I believe this is the fourth time I've stayed there in the past four or five years. Its a good value for the money. I've also stayed at the Quest, which is nicer, and a bit more expensive. They removed a really cool bar on the second level. Last time I was there prior to this trip was December 2012, and I was really looking forward to relaxing there again. They combined it into a kids play area and a small shop or two. Bar is now part of the restaurant on the third or fourth level. Just not the same ambiance. A decent hotel, priced decently.