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2015
Very good 8.0
Based on 2162 reviews

Recent customer comments

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Very good



based on 2162 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

Kenneth A.
Philippines
February 19, 2015
Great
convenience, food, location
One of the best hotel in Cebu

Xavier C.
France
February 15, 2015
Good location for Santo Nino festival
Location / view / staff
Was there for the santo nino festival. Location is central and just next to mall.

Ronald L.
United States
February 15, 2015
great
Location, price, and gym
wonderrul[[[[[[

ZHI J.
China
February 12, 2015
Classic Hotel
Good Good Good

Von N.
Philippines
February 04, 2015
Friendly staff and very good location
The friendly staff, the cleanliness and the value for money
awesome!

Selcuk T.
Germany
February 02, 2015
Nice stay
Clean room, friendly staff, location
Comfort, clean and nice.

Erwin S.
Philippines
January 31, 2015
Value for Money
The room was excellent. Room aervice response time was up to standard and the breakfast buffet was excellent. Except for one thing: they never update their email on their website.
It was a pleasant stay. But front desk staff should learn how to repond to emails and to pick up the phone. They never replied to my emails when I was trying to get confirmation of my online payment prior to my checking in. Also, it took them 2 days to answer my call.

ROBERT R.
Philippines
January 30, 2015
Room renovations needed
The hotel is conveniently located near the Ayala Mall which is its biggest plus. The staff are very professional and knows how to handle their specific job.
I have been a regular patron of this hotel for years now and I have seen it slowly deteriorate from a 4-star hotel to one that needs room renovation. The carpets are now dirty with age. No vacuuming can spruce it up. The toilet fixtures are already stained from old age. You can see easily imagine that the bathroom used to be top notch. The breakfast buffet is the only thing that has been consistent through the years with its wide selection. I would consider other options, newer hotels, prior to booking my stay in Cebu.

Walter T.
Australia
January 30, 2015
5 day stay
staff, location & food

rosemee A.
Philippines
January 29, 2015
Family Fun
Ammenities, staff , location
My kids really enjoyed the stay. Room was clean and had fun swimming