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Very good 8.0
Based on 2180 reviews

Recent customer comments

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Very good

based on 2180 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8
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Dr. E. from United States
Families with older children
Stayed 4 nights in March 2014
good location but the hotel needs a renovattion
location, mediocare srevice, close to Ayala mall
Reviewed March 30, 2014

Peter O. from Philippines
Families with young children
Stayed one night in October 2013
It was memorable.
Location, Accommodation & Staff
Reviewed March 23, 2014

karen C. from United Kingdom
Solo travelers
Stayed 2 nights in March 2014
welcoming and helpful. friendly and obliging
staff, location to mall, smoking rooms
Reviewed March 18, 2014

Louis R. from United States
Stayed one night in December 2013
Nicely Maintained Hotel
Price...Location....Friendly Staff
This is a nice hotel that is well maintained and close to the major upscale Ayala Mall which is across the street from the hotel. The only problem accessing the Mall from the hotel is crossing a very dangerous 5 lane 2 direction road that has no crosswalk. You take your life in your hands every time you try to cross the road. The room is large and the bathroom is adequate, but could be a little larger for the size of the room. I have stayed at this hotel several times and will stay there again when visiting the island of Cebu.
Reviewed March 17, 2014

John S. from Australia
Solo travelers
Stayed 3 nights in February 2014
A revisit to Cebu
Proximity to Ayala. Friendly and helpful staff. Clean rooms
I stayed longer at this hotel then intended because of the good clean rooms and the very friendly staff. They met every request of mine. It is only a short walk to the Ayala Mall, perhaps the better shopping mall in Cebu with many fine restaurants and shops and other facilities. I would be happy to stay here again
Reviewed March 13, 2014

Stephen T. from United Kingdom
Stayed 3 nights in January 2014
Above-average hotel let down by unusable internet
Walking distance to Ayala Mall, Buffet Breakfast, Large Rooms.
The rooms are a good size and well-equipped; the entire hotel is very clean; baggage may be left with the concierge if spending a few days away (we went to Boracay for 4 days). The internet connection is terrible, wired or Wi-Fi. My wife, a Filipina, called reception several times for a fix and they ignored her, but responded instantly to the voice of a foreigner.
Reviewed March 02, 2014

Dirk K. from Netherlands
Solo travelers
Stayed one night in February 2014
Nice room, but upgrade is necessary
Size of the room, location
Checking in and out is slow and takes a lot of time. Room is okay but especially the bathroom needs an upgrade. Booked queensize bed is NOT available! No flatpanel TV but an old model TV.
Reviewed March 02, 2014

tio M. from Indonesia
Business travelers
Stayed one night in February 2014
fast easy price
price fast check in and convinient
so so as easy stay hotel only quite old interior but comfortable air con is leaking
Reviewed February 26, 2014

Rainer S. from Switzerland
Stayed 3 nights in February 2014
Clean, Central, Internet
fast Internet, Clean, swimming pool
+Pool +great Hotel Lobby with good Cafe Bar +Clean big rooms +fast Internet +very close to Ayala Shopping area -for the Price, Breakfast was not included....
Reviewed February 25, 2014

Letecia E. from Philippines
Solo travelers
Stayed 3 nights in February 2014
Dirty and below standard service
Location, location, location
Disappointing. The room especially the shower and toilet were dirty. Buffet breakfast , when you're not early, not being refilled and only leftovers. Hotel staff are unfriendly. Door card key is always not functioning and a waste of time going to the reception to be fixed.
Reviewed February 24, 2014