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Very good 8.0
Based on 2162 reviews

Recent customer comments

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Very good

based on 2162 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

David D.
United Kingdom
January 01, 2014
Convenient and comfortable
Proximity to Ayala Mall, Restaurant, Value for money

David D.
United Kingdom
January 01, 2014
Convenient and comfortable
Proximity to Ayala Mall, Restaurant, Value for money

David D.
United Kingdom
January 01, 2014
Great Value
Proximity to Ayala Mall, Restaurant, Value for money

Pierre G.
December 27, 2013
Stayed there for a few days, staff are very friendly and helpful, breakfast was very nice and the room was clean and quite big,it's within walking to Ayala shopping mall,try to change room if you ever get a room that faces the road side, as it gets noisy in the early hours of the morning, ask for a room that face the hill or mountain side.

Dolz T.
December 26, 2013
superb and relaxing
comfort, accessible, clean
my stay in cebu parklane is an overall satisfied stay, relaxing and comfortable room. Very accessible to the city. Walking distance to malls and transport terminals. Staff are very accommodating and helpfull

December 25, 2013
terrible from moment of check in till check out
absolutely nothing
I asked for large bed. best was 3/4 size with sheets barely larger than bed. showed leaked like a sieve. when I called many times and showed them why they said it was just shower curtain but later when I finally got duty manger he admitted it was leaking. floor was inches deep in water after 5 minutes of shower. never was fixed. internet was impossible. could not connect time after time. ended up using the internet from ajoining hotel. staff would take message re shower internet etc and absolutely nothing would happen. phones down to desk so mnay times and until you got very angry they just ingnored you. all in all it was a disaster of a hotel

Thanh N.
December 23, 2013
Nice and clean hotel
clean, good size room, centrally located
Pleasant stay, close by shopping mall, very convenient.

Elias S.
United States
December 22, 2013
Good location, average hotel
location, friendly staff,
Great location; close to Ayala mall; clean, average room but rather small bathroom. Cable television did not work and the WiFi was so slow that it was entirely unusable. Restaurant offerings were both disappointing and overpriced. There are several other, nicer hotels in the area for the same price.

December 20, 2013
I enjoy my stay
Please take note I enjoy my stay but some of the bathroom fitting has to be refine like the toilet sit basin tap shower head ( room 1111 )

Craig G.
New Zealand
December 20, 2013
Needs a serious upgrade
hotel is getting old and rundown
Hotel is in serious need of renovation and updating. No wonder Quest and Mandarin are so popular and Parklane have had to drop their rates to compete. Wifi didn't work in room, so was given a cable and promised to get a router when available. In 5 days, the router never arrived. TV cable went down first and second day, phone cord kept coming out of phone.