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2015
Very good 8.0
Based on 2129 reviews

Recent customer comments

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Very good



based on 2129 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

8.7 Salvador V.
Australia
March 17, 2016
Good hotel, close to Ayala Mall.
Helpful front desk staff, hotel located close to Ayala Mall but a couple of roads risky to cross. Clean rooms with most amenities.
Enjoyed my stay at this hotel. It is close to the Ayala Mall and is a short taxi ride to the IT Park (perhaps walking distance for many people. Crossing the road to get to the mall is a bit risky with the busy traffic and absence of a nearby pedestrian crossing with traffic light. The rooms are clean with modern decor. Most amenities are available perhaps except a clothes iron. The front desk staff are very helpful. The hotel is not close to the beach so this would suit people who do business at the IT Park or want to do some mall shopping. Food is reasonably good, but I do no know why they take so much time to serve (had to remind the waiter of my order and it was ready just waiting to be picked up). The bill also took a bit of time and again I had to remind the staff to get it for me - and there were less than 5 occupied tables! Might just be my bad luck that morning, otherwise ok.

10 Geoffrey L.
Canada
March 16, 2016
Fantastic
Fantastic Hotel, Fantastic Service

8.7 Lynna Z.
Philippines
March 13, 2016
Excellent
Location, Clean, comfortable
It was wonderful just a little disappointed that there was no hot water when I took a shower.

8 sandra G.
Philippines
March 12, 2016
Upgrade is the best
we got upgraded to the executive suite plus and it was great.. Loved the jacuzzi every night after long days ... Been staying here when we want to be be near places we tend to go while in Cebu and always a good experience. A little upgrade to the rooms and fixtures would be great too 👍🏻

10 Benny M.
New Zealand
March 12, 2016
Comments of appreciation
Very nice cosy hotel. Top class amenities esp the gym. Though the pool can be expanded. The price of the buffet meals are costly as well as the a la carte. But overall we had a good stay.

9.6 Emily D.
United States
March 10, 2016
Nice place to stay
Was really easy to stay. For thr money this place was definitely better than some other options at the same value. Room was nice and big. Wifi worked great. Breakfast buffet was ok but a tad expensive if it isnt included in your room price...around 15usd. Not worth it for that price. But overall great place

5.3 Scott T.
United States
March 09, 2016
the place has changed
location
I have stayed at the Parklane quite a few times over the last 5 years, but my last 2 trips have been very dissappointing. I was there in January, and the room service was very poor. They could not get me into a room until 4PM, I had to wait for 4 hours. This last trip was teven worse. I arrived at 12 noon, and they could not/would not get me into a room until almost 6PM! This is ridiculous. On top of that, the buffet breakfast used to be quite extensive and good quality. The last 2 times it has been mediocre at best. Not much variety, and the quality is very average. At this point, I will no longer be staying at this hotel. There are several newr ones in thae same area for the same price.

7 matthew D.
United Kingdom
March 06, 2016
quite good
location shower lifts
It was quite good but it would have been a lot better if the staff had been more attentive and better trained.

9 Roy P.
Canada
March 05, 2016
Great staff, rooms & hotel
Upgrade me when I said bed was two small twice. Very helpful find place and arranging travel and all staff are very pleasant
Great what more do you need to say about a great hotel

6.8 Amor R.
Philippines
March 04, 2016
Good location and value for money
The hotel is near Ayala Center 10-15 mins. by walk. Just watch out for cars when you cross the street. The food is great. They offer Filipino cuisine when we had our buffet breakfast. Offering danggit with vinegar is a plus points for them since danggit is one of Cebu's famous food/dry fish.Hotel room is good. The hair dryer heats up at once so when you use it you need to turn it off once in a while.