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Recent customer comments

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All reviews (2116)

Business travelers (324)

Couples (801)

Solo travelers (583)

Families with young children (161)

Families with older children (95)

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Very good
8.0
based on 2116 reviews
Hotel Condition/Cleanliness
8.1
Facilities
7.8
Location
8.6
Room Comfort/Standard
8.1
Staff Performance
8.0
Value for Money
7.8
Food/Dining
7.8

8 Lcyd P.
Philippines
February 18, 2016
Accesibility
Very accesible to shopping center and good room accomodation

9 Charity L.
Philippines
February 16, 2016
Nice stay!
Location, cleanliness, big rooms
Convenient, comfortable and pleasant. Location is good, staff is friendly.

8.3 Tristan M.
Philippines
February 16, 2016
Feedback
Food, accessible and room accommodation
The staff are not so courteous, after I said "thank you" for delivering my food, no response he just turn around and went outside. Also the internet is so slow 🙄

8.3 Michael B.
United States of America
February 19, 2016
A 3 star (billed as 4) in safe urban area
Location, Comfort, Service
very pleasant however there wasn't much of a pool bar as advertised and the lobby felt more like a bus station when I was here - somewhat chaotic and disorganized - though the hotel bills itself as being very Cebu so the scene in the lobby does accurately reflect the city itself. Also, it felt more like a nice three star than an actual 4 star establishment however, for 58 USD incl. taxes and friendly service with comfy room, this is fairly good value. It was nice having a bathtub in the bathroom however, the water never really got hot, only lukewarm.

10 Precious L.
Philippines
February 15, 2016
Booked for a friend
My friend says that their room was upgraded. The breakfast was great and ambiance is very nice.

8.8 Rachel L.
Philippines
February 18, 2016
Very good
Thank you to the staff for a memorable stay,".

6.8 honorata S.
United States of America
February 16, 2016
????
Room carpet was dirty and full of stains.

5.6 Li B.
Singapore
April 24, 2016
Good Location
Hotel was 5 mins walk away to a mall, room are old but pretty spacious, security officers were friendly and helpful.

5.6 Li B.
Singapore
April 24, 2016
Breakfast was average
Hope they will improve on breakfast spread. Hotel located near a mall pretty convenient.

8 Albert J.
Philippines
February 14, 2016
customer service is good
Fast check out