Back to hotel info

Very good 8.0
Based on 2181 reviews

Verified traveler reviews

Filter by traveler type
Very good

based on 2181 reviews
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 7.8
Sort by

amadou D. from France
Solo travelers
Stayed 3 nights in October 2012
nice hotel but expensive
conveniently located near mall
located near ayala mall, but you need to cross 2 dangerous roads to reach the mall, and there's no walking path ... do it at your own risk. the breakfast is ok but not great, the pool and gym are very busy but aare ok. overall expensive for what it is ...
Reviewed November 02, 2012

Matthew B. from United States
Stayed 3 nights in October 2012
Small room
The hotel was far from being a 4 star hotel. As far as I am concerned, it was between a 2 or 3 star hotel. The room was exceptionally small and everytime I turned around, some one was trying to take my bags or help me in some way. Then of course they were there immediately with their hands out for a tip. When I got there the bathroom had no hot water.
Reviewed October 23, 2012

Michelle A. from Philippines
Stayed one night in May 2012
Convenient Location
the hotel is conveniently situated near ayala center cebu. the pool is big enough to accommodate all the guests. the breakfast buffet is like a mini-version that of marco polo's. cream dori is a must and should be available everyday! the restaurant at the pool area is also a must visit during weekends for their 80s band.
Reviewed October 22, 2012

James L. from United States
Stayed one night in October 2012
nice hotel, nice location
breakfast, room, location
friendly staff. good clean rooms. very close to ayala mall where there are all kinds of good restaurants to choose from. the one bad thing is internet often fails. could not get on either night or day. when the problem is brought to the attention of the front desk staff, you are asked to be patient (very politely i might add. after an hour of patience, you waste another 20 minutes by having different staff members play with your ipad. finally, after repeated request to call their it department, they finally do and the internet is on instantly. this is typical of hotels in asia. they first suspect that you dont know anything about computers or even a simple device such as ipad. they dont look at their side for potential problems, even though i believe this problem must have been a recurring one.
Reviewed October 21, 2012

robert D. from Israel
Stayed 2 nights in October 2012
Realy lovely hotel and the location is perfect
We approtiated that our request for an early was met
our stay was very plesant. the staff was courteous and helpful dining room is attractive and serves a wide variety of dishes
Reviewed October 18, 2012

ESTRELLADO O. from Philippines
Business travelers
Stayed 2 nights in October 2012
Location is accessible
Affordable and room is clean food okl
cebu park lane is ok accessible to business centers and factories ,staff are nice approachable and friendly and helpful,room is clean , i like the swimming pool.
Reviewed October 15, 2012

David H. from United States
Solo travelers
Stayed 5 nights in October 2012
This hotel central located near mall
Clean room and great pool
I have stay at this hotel more than 5 times, enjoy the safety, location, near mall location, taxi service and good staff.
Reviewed October 13, 2012

JOVEN O. from Philippines
Families with young children
Stayed 2 nights in October 2012
nice location
food is superb
My wife had a seminar at Cebu Grand Convention Center and the hotel is so perfect because its just a walking distance, likewise the Ayala Center is so near.
Reviewed October 11, 2012

Tadahiro Y. from Japan
Stayed 2 nights in September 2012
convenient location
staff perfomance is very good
This hotel is located in the center of downtown, it is walking distance to Ayala Center. They have good breakfast buffet, but not many selection, though. The rooms are all clean and have enough space. I felt that the hotel staffs are well educated. This hotel is good value for the rate.
Reviewed October 08, 2012

Robert C. from Canada
Solo travelers
Stayed 4 nights in September 2012
Decent hotel but room was small
Good location, decent restaurant
Stayed here for 4 days & the room was satisfactory, although a bit small. The bathroom was positively tiny. Staff was friendly & restaurant had breakfast buffet in the morning & dinner buffet at night. Food was pretty good. One beef: I attempted to change money & at times was informed they could only change a fraction of what I wanted to. Not sure what the issue is, but I didn't want to wander around outside the hotel with a wad of cash to change.
Reviewed October 07, 2012