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2015
Very good 8.0
Based on 2158 reviews

Recent customer comments

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Very good



based on 2158 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.8

Tom G.
Sweden
August 19, 2012
The best hotel in Cebu town?
Very good food and near to everything.
this is a very good hotel with high standard. first you get two keys to the door. one can keep the room cold all the time. its a good pool on the 4th floor with gym too. even in the evening here in the weekend its live music outside. they have a great breakfast with near everything. and even in the evening you can eat as much as you can for a special price. here is all type of food. the worst is to do the best choice and not be full to fast. and very near is ayala mall. easy to find the way in but not to get the same way out....its so very big! from now this is my hotel in cebu!

thomas I.
Australia
August 18, 2012
great hotel,--but buffet is 3 out of 10
staff are fantastic,and very helpfull
stayed many times,hotel is excellent,staff are great,room make up is a bit slow,but the buffet b/fast,lunch and dinner has gone WAY downhill !!!!!! MT dishes,nearly all hot meals are cold,and be early coz they dont top up dishes !!!!!

Gregor S.
Germany
August 15, 2012
Nice hotel..excellent staff.
Kind staff, good rooms, clean, good breakfast
The staff was really friendly and flexible and the food also really good. The breakfast / dinner especially. Nice gym.. you can really work out in this gym. Location is also excellent, right next to Ayala mall.

Rosalie C.
Philippines
August 13, 2012
Great swimming pool, professional service
Refreshing swimming pool on the roof (4th level), in shadow in the afternoon
3 nights in august 2012 on our way to exploring other parts of cebu island, relaxing stay after our flight from europe. ayala center is only a 5 minutes walk but better take a taxi ride, 2 mn and 50 pesos, if you are not a risk taker and want to avoid cross-walking archbishop reyes! the staff is very professional, the buffets (breakfast and dinner) at international standards, and the swimming pool offers a quiet place to relax and refresh! there is a gym there as well.

daichi K.
Japan
August 11, 2012
Good location
its location
Good: Near the Ayala center Bad: No LAN in the rooms

David L.
New Zealand
August 08, 2012
Nice hotel
good location
Really nice hotel, good clean rooms, good breakfast, internet good, handy location and easy safe walk to mall.

robert R.
Philippines
August 05, 2012
Good buffet breakfst
Clean and well-maintained rooms, varied breakfast selection
The room though small was clean and comfortable. Breakfast buffet was good and varied. The hotel is across ayala mall but crossing is a challenge.

Salve L.
Philippines
July 30, 2012
Great Hotel!
Walking distance from mall, great buffet breakfast
We had a great stay at this hotel last July 17. Free use of pool and sauna 'til 10 pm! Buffet breakfast was also great, lots of food to select from. Fast internet connectivity. Superb customer service.

Cheung K.
Hong Kong
July 30, 2012
Good location
location
This hotel is just besides the ayala center which have many restaurants. You can try different food in there with reasonable price. Just take a jeepeny and can go to SM mall as well. Buffet breakfast is also very good.

Ron A.
United States
July 28, 2012
Took Three Tries to get a room
Location, food
It took 3 trys to get a room that worked. 1st room did not have elecricity. 2nd room had construction going on above it so the noise was deafening. The 3rd room had a few problems too, but were not discovered until I was there for a while. These problems were also relatively minor but would not be addressed until I asked to speak to Management. It really surprised me how many maintenance type problems such a big and centrally located hotel has. The basket of 2 mangos and a banana were an apology, and I appreciate the fruit, but I would appreciated a nice, quiet, working room much more. Anyway, this would not be my first choice. The restaurant food was very good and the hotel is centrally located. Good Luck if you decide to stay here.